MARK BURAI
Hamilton,ON
Summary
Dedicated community focused professional with over 7 years of experience in the security industry, serving the City of Hamilton. Known for developing strong relationships with diverse populations, including religious and unhouse communities, to enhance street crime prevention and enhance education. Adept at providing support to victims of crime and those experiencing mental health. Experienced in coaching and mentoring new recruits of security, creating a collaborative environment that emphasizes community engagement. Calm and composed professional with strong focus on conflict resolution and crisis management.
Overview
7
7
years of professional experience
Work History
Security Officer Supervisor
Logixx Security
07.2022 - Current
- Conducted regular patrols, monitored surveillance cameras, and responded to alarms and disturbances
- Worked in concert with undercover detectives, CBSA agents, and tactical units
- Dealt with high-risk situations, including human trafficking, medical emergencies, organized crime, and mental health crises
- Conducted narcotics investigations and collaborated with Hamilton Police Services
- Conducted high-risk arrests involving weapons
Loss Prevention Officer
Walmart Canada
06.2019 - 06.2022
- Assisted in numerous high-risk investigations, including organized crime, which resulted in the successful apprehension and conviction of multiple offenders, significantly reducing losses for the company
- Worked closely with Hamilton Police Services, providing critical assistance in major organized crime cases
- Conducted thorough internal investigations, identifying and addressing potential employee theft and fraudulent activities, resulting in substantial cost saving for the company
- Assisted in the development and delivery of training programs for store associates, ensuring a heightened level of awareness and compliance with loss prevention protocols
- Regularly monitored CCTV surveillance conducting live feed tracking of suspects, identifying license plates, investigating civil liabilities
Security Officer
Cadillac Fairview Corporation
06.2018 - 06.2019
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting of suspicious activities
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions
- Trained new Security Officers on company policies and Use of Force Model, ensuring consistent knowledge across the team and adherence to established procedures
- Conducted regular patrols of key areas to spot and control security concerns
- Administered First Aid, attended to shoppers and tenants during medical emergencies
Co-op Student/Use of Force Assistant
Hamilton Police Services
10.2017 - 06.2018
- Assisted Hamilton Police officers and specialized units in various aspects of training, including setting up classrooms, organizing training materials, and ensuring a safe and effective work environment
- Supported officers in firearms training, including maintaining and cleaning gun range, pistol shell casing clean up, replacing targets, and range overall maintenance
- Participated in training sessions, such as Non-Violent Crisis Intervention, to improve my own skills and knowledge in high risk mental health incidents
- Coordinated with Use of Force instructors and Sergeants, following directives with attention to detail
- Participated and conducted PREP mock test and participated in handcuffing scenarios
Education
Graduate Certificate - Advanced Police Studies
Mohawk College
Hamilton, ON04.2025
High School Diploma -
Sir Allan MacNab Secondary School
Hamilton, ON06.2018
Skills
- Knowledge of Organized Retail Crime
- Situational Awareness
- CCTV Surveillance
- Criminal & Provincial Laws
- ASP Baton Training
- Commitment to Physical Fitness
- Non- Violent Crisis Management
- Coaching and Mentoring
- Community Relations and Engagement
- Critical Thinking
- Street Crime Prevention
- Composed Under Pressure
VOLUNTEERING EXPERIENCE
- Neighbor to Neighbor Food Bank - May 2024-Present
- Peoples Community Sports - 2017-2018
- Sir Allan Macnab Secondary School Merchandise Store - 2014-2018
AWARDS & CERTIFICATES
Honor Roll
- Grade 10
- Grade 11
- Grade 12
Timeline
Security Officer Supervisor
Logixx Security
07.2022 - Current
Loss Prevention Officer
Walmart Canada
06.2019 - 06.2022
Security Officer
Cadillac Fairview Corporation
06.2018 - 06.2019
Co-op Student/Use of Force Assistant
Hamilton Police Services
10.2017 - 06.2018
Graduate Certificate - Advanced Police Studies
Mohawk College
High School Diploma -
Sir Allan MacNab Secondary School
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