Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mark Bourgeois

Amherst,NS

Summary

Proven track record in enhancing product quality and efficiency as a Quality Assurance Inspector at IMP Aerostructures, where I implemented inspection processes that significantly reduced defect rates. Skilled in using quality control software and fostering team collaboration, I excel in driving improvements and ensuring compliance with industry standards.

Overview

31
31
years of professional experience

Work History

Quality Assurance Inspector

IMP Aerostructures
05.1996 - Current
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Used calipers and micrometer measuring instruments.
  • Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
  • Kept detailed records of quality and imperfect products.
  • Identified where product issues were coming from and rectified issues.
  • Influenced positive change within the organization by driving a culture focused on high-quality products and services.
  • Conducted training sessions for new Quality Assurance Inspectors, ensuring a consistent approach across the team.
  • Upheld safety regulations within the workplace by consistently following guidelines during inspections.
  • Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
  • Removed imperfect products from shipment line.
  • Provided valuable input during product development stages, ensuring seamless integration between design specifications and QA requirements.
  • Maintained calibration records and vendor certifications.
  • Oversaw machine operation and assembly personnel for compliance and adequacy.
  • Reduced defect rates by implementing effective inspection processes and recommending corrective actions.
  • Aided in reducing material waste by identifying recurring issues early on in the production cycle.
  • Collaborated with cross-functional teams to address root causes of defects and implement preventive measures.
  • Tested Product or Service for function and accuracy and verified final product configuration met engineering specifications.
  • Utilized Software to assist with inspections, manufacturing and measuring equipment.
  • Contributed to increased customer satisfaction by ensuring timely identification and resolution of quality issues.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Collaborated with production staff to establish and meet quality standards
  • Completed precise measurements using special tools.
  • Monitored product quality at all stages of production process.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Updated quality control records and reports.
  • Recorded inspection and test results on data sheets.
  • Followed safety protocols while handling hazardous materials.
  • Trained other workers in inspection and testing procedures.
  • Provided feedback to production team regarding product quality.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Weighed products prior to shipment to confirm accuracy.
  • Investigated customer complaints to take necessary corrective actions.
  • Operated and maintained testing equipment.
  • Utilized quality control software to track and analyze product data.
  • Provided technical support to production personnel.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Assisted in developing inspection and testing protocols.
  • Improved production efficiency with timely reporting of inspection results to relevant parties.
  • Participated in internal audits to verify adherence to established quality management systems and identify opportunities for enhancement.
  • Compared colors, shapes, textures and grades of products and materials with color charts, templates, or samples to verify conformance to standards.
  • Assisted in the development of comprehensive quality control plans, outlining procedures and guidelines for inspectors.

Purchasing Agent

LBJ Farm Equipment
09.1993 - 06.1995
  • Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
  • Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
  • Maintained complete documentation and records of all purchasing activities.
  • Ensured timely delivery of materials through effective planning and coordination with suppliers.
  • Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
  • Improved supplier relationships through regular communication and proactive problemsolving.

Education

Graduation Certificate - Electronic Repair

NSCC Cumberland Campus
Springhill, NS
06.1989

Skills

Quality inspection

Recording measurements and data

Inspection of incoming and outgoing products

Communication with management to identify and correct ongoing defects

Languages

English
Professional Working

Timeline

Quality Assurance Inspector

IMP Aerostructures
05.1996 - Current

Purchasing Agent

LBJ Farm Equipment
09.1993 - 06.1995

Graduation Certificate - Electronic Repair

NSCC Cumberland Campus
Mark Bourgeois