Mark Bourgeois
Amherst,NS
Summary
Proven track record in enhancing product quality and efficiency as a Quality Assurance Inspector at IMP Aerostructures, where I implemented inspection processes that significantly reduced defect rates. Skilled in using quality control software and fostering team collaboration, I excel in driving improvements and ensuring compliance with industry standards.
Overview
31
31
years of professional experience
Work History
Quality Assurance Inspector
IMP Aerostructures
1996.05 - Current
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
- Used calipers and micrometer measuring instruments.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
- Kept detailed records of quality and imperfect products.
- Identified where product issues were coming from and rectified issues.
- Influenced positive change within the organization by driving a culture focused on high-quality products and services.
- Conducted training sessions for new Quality Assurance Inspectors, ensuring a consistent approach across the team.
- Upheld safety regulations within the workplace by consistently following guidelines during inspections.
- Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
- Removed imperfect products from shipment line.
- Provided valuable input during product development stages, ensuring seamless integration between design specifications and QA requirements.
- Maintained calibration records and vendor certifications.
- Oversaw machine operation and assembly personnel for compliance and adequacy.
- Reduced defect rates by implementing effective inspection processes and recommending corrective actions.
- Aided in reducing material waste by identifying recurring issues early on in the production cycle.
- Collaborated with cross-functional teams to address root causes of defects and implement preventive measures.
- Tested Product or Service for function and accuracy and verified final product configuration met engineering specifications.
- Utilized Software to assist with inspections, manufacturing and measuring equipment.
- Contributed to increased customer satisfaction by ensuring timely identification and resolution of quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Collaborated with production staff to establish and meet quality standards
- Completed precise measurements using special tools.
- Monitored product quality at all stages of production process.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Updated quality control records and reports.
- Recorded inspection and test results on data sheets.
- Followed safety protocols while handling hazardous materials.
- Trained other workers in inspection and testing procedures.
- Provided feedback to production team regarding product quality.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Weighed products prior to shipment to confirm accuracy.
- Investigated customer complaints to take necessary corrective actions.
- Operated and maintained testing equipment.
- Utilized quality control software to track and analyze product data.
- Provided technical support to production personnel.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Assisted in developing inspection and testing protocols.
- Improved production efficiency with timely reporting of inspection results to relevant parties.
- Participated in internal audits to verify adherence to established quality management systems and identify opportunities for enhancement.
- Compared colors, shapes, textures and grades of products and materials with color charts, templates, or samples to verify conformance to standards.
- Assisted in the development of comprehensive quality control plans, outlining procedures and guidelines for inspectors.
Purchasing Agent
LBJ Farm Equipment
1993.09 - 1995.06
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
- Maintained complete documentation and records of all purchasing activities.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Improved supplier relationships through regular communication and proactive problemsolving.
Education
Graduation Certificate - Electronic Repair
NSCC Cumberland Campus
Springhill, NS06.1989
Skills
. Quality inspection
. Recording measurements and data
. Inspection of incoming and outgoing products.
. Communication with management to identify and correct ongoing defects.
Languages
English
Professional Working
Timeline
Quality Assurance Inspector
IMP Aerostructures
1996.05 - Current
Purchasing Agent
LBJ Farm Equipment
1993.09 - 1995.06
Graduation Certificate - Electronic Repair
NSCC Cumberland Campus
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