Mark Bergevin
Victoria,BC
Summary
Dynamic professional with extensive experience at IKON Construction, excelling in project supervision and resource optimization. Proven ability in pre-construction planning and active listening, mentoring junior contractors to enhance team performance. Adept at problem-solving and fostering collaboration, ensuring projects meet quality standards and deadlines.
Overview
8
8
years of professional experience
Work History
Contractor/Supervisor
IKON Construction
09.2023 - Current
- Supervised daily operations and workflow of construction projects, ensuring adherence to safety protocols.
- Coordinated scheduling and resource allocation to optimize project timelines and efficiency.
- Mentored junior contractors, providing guidance on best practices and technical skills.
- Conducted regular site inspections to ensure compliance with quality standards and regulations.
Youth Outreach Worker
Beacon Community Services
01.2021 - 09.2023
- Developed and implemented youth engagement programs fostering community involvement.
- Coordinated outreach efforts to connect at-risk youth with essential resources.
- Facilitated workshops promoting life skills, education, and employment opportunities.
- Collaborated with local organizations to enhance service delivery for youth populations.
Front Desk Agent
Harrison Hot Springs Resort
05.2018 - 08.2021
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated room assignments and special requests to enhance guest satisfaction.
- Trained new staff on customer service protocols and hotel management systems.
- Resolved guest inquiries and complaints efficiently, maintaining high service standards.
Education
Associate of Science - Mental Health And Addictions
Camosun College
Victoria, British Columbia09-2020
Associate of Arts - Hotel And Resort \Management
Canadian Tourism College
01-2016
Skills
- Active Listening
- Interpersonal Skills:
- Organization
- Time Management
- Pre-construction planning
- Scheduling and planning
- Adaptability and Flexibility
- Problem-Solving
Timeline
Contractor/Supervisor
IKON Construction
09.2023 - Current
Youth Outreach Worker
Beacon Community Services
01.2021 - 09.2023
Front Desk Agent
Harrison Hot Springs Resort
05.2018 - 08.2021
Associate of Science - Mental Health And Addictions
Camosun College
Associate of Arts - Hotel And Resort \Management
Canadian Tourism College