MARK ANTHONY SCOTT, JR.
ANTIOCH
Summary
Substantial experience and outstanding skills in program management, case management also janitorial, material handling, construction, administrative, and customer service fields. Outstanding interpersonal skills, great ability to work well with others. Excellent decision-making and analytical skills; able to efficiently prioritize and problem solves. Committed to a strong work ethic, with exceptional integrity and honesty. Flexible and possess the ability to adapt quickly to challenges. Task oriented with high performance standards.
Overview
23
23
years of professional experience
Work History
Deputy Court Clerk III
Contra Costa Superior Court
01.2023 - Current
- Assists the public at the counter and on the phone
- Preparing and maintaining case files and variety of legal documents
- Entering data into court case files
- Accepting and receipting for fines and/or fees collected at the counter and making appropriate entries on the automated case record
- Responding to correspondence from the public
- Pulling cases for court
- Routine filing of a wide variety of legal documents
Program Manager
Building Opportunities For Self Sufficiency
03.2023 - 02.2025
- Managed and supervised administrative and daily program / shelter operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team and program population.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed Programs for Re-entry , Un housed and TAY population.
Program Manager
Glide Community Housing
01.2020 - 01.2023
- Supervised performance of assigned facility staff, including on-call personnel; ensure adequate performance (training, support).
- Coordinated staff schedules and programmatic activity schedules.
- Shared responsibility for 24-hour operational oversight and coverage.
- Shared management of 20 operational systems (examples: medication, bed bug mitigation, sanitation, deep cleaning, personal belongings).
- Conducted staff meetings and trained staff, monthly supervision with staff.
- Worked collaboratively with the team to complete routine administrative tasks.
- Worked with staff ensuring quality outputs on operational deliverables access to staples for personal care and daily use, access to amenities such as phone/computer/copier/laundry).
- Conducted complete quarterly unit and facility inspections.
- Provided management of projects & events with staff, participants, volunteers, stakeholders.
- Ensured the development of improved delivery of program activities.
- Lead and assisted in response to urgent community priorities, crises, safety issues. Provided shift coverage as needed.
- Lead community processes to develop, train, uphold program expectations.
- Enforced staff and program standards, and on-going implementation of Housing-First.
Union Carpenter
Local 38 Carpenter’s Union
01.2018 - 01.2020
- Framing, Demolition, General Labor, Finish Work
- Project Management, Forklift Operator, Safety, Blueprint, Material Handling
Material Handler
Local 6 IBEW
01.2016 - 01.2018
- Shipping/Receiving, Forklift Operator, Ordering, Wire Pulling
- General Electric Work, Project Management, Sorting, General Labor
Recreational Leader
Department of Recreation & Parks
01.2011 - 01.2016
- Oversaw participants and volunteers in a recreation program, activity or facility.
- Maintained program discipline.
- Accompanies participant groups at special events or on program outings.
- Provides feedback regarding program development and activity schedule.
- Develops and distributes promotional and marketing information and assists the public with questions and problems.
- Administrative Duties
- Opens, closes, secures and maintains a safe program environment and facility; conducts safety checks; administers first aid as required.
- Maintains records and prepares attendance reports.
- Attended mandatory pre-service and in-service training and meetings.
- Performed other duties of a similar nature or level
Promotions Department/Street Team Marketing Promoter
Wild 94.9 Clear Channel Radio
01.2006 - 01.2011
- Prepared budgets and submitted estimates for program costs as part of Street team development.
- Maintain a database of clients and partners of the company.
- Sent electronic information, marketing information and materials.
- Planned and prepared advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies.
- Assisted with annual budget development.
- Inspected layouts and advertising copy and edit scripts, audio and video tapes, and other promotional material for adherence to specifications.
- Coordinated activities of departments, such as sales, graphic arts, media, finance, and research.
- Prepared and negotiated advertising and sales contracts.
Customer Service
Grow Cafe
01.2002 - 01.2004
- Assisted cooks in preparation and service of various foods in assigned work situations including pantry items, salads, soups, sauces, and with pre-preparation of ingredients for entrees.
- Stocked and refilled salad bar, and maintained cleanliness of the salad bar.
- Stocked the hot buffet unit for meal service.
- Removed all food from the serving lines at the end of a meal period.
- Stored and properly handled raw or prepared foods and non-food supplies.
- Washed dishes and pots, operated dish washing equipment distributed and stored clean pots, dishes and utensils.
- Cleaned and sanitized production equipment, work surfaces and kitchen according to cleaning schedules and procedures.
- Emptied trash containers as required.
- CASHIER/FOOD PREP/COOK
Education
Associate of Science - General Studies, Communications, Criminal Justice
CCSF
San Francisco, CA01.2004
High School Diploma - General Studies
Life Learning Academy
San Francisco, CA01.2003
Skills
- Strong organization
- Paperwork management
- Recordkeeping skills
- Data entry proficiency
- Documentation
- Document preparation
- Court procedures
- Schedule coordination
- Filing systems expertise
- Legal terminology
- Calendar management
- Report writing skills
- Court processes
- Filings management
- Case file preparation
- Creative problem solving
- Data entry
- Filing systems
- Schedule management
- Office management
- Payment collection
- Records management
- Dispute resolution
Timeline
Program Manager
Building Opportunities For Self Sufficiency
03.2023 - 02.2025
Deputy Court Clerk III
Contra Costa Superior Court
01.2023 - Current
Program Manager
Glide Community Housing
01.2020 - 01.2023
Union Carpenter
Local 38 Carpenter’s Union
01.2018 - 01.2020
Material Handler
Local 6 IBEW
01.2016 - 01.2018
Recreational Leader
Department of Recreation & Parks
01.2011 - 01.2016
Promotions Department/Street Team Marketing Promoter
Wild 94.9 Clear Channel Radio
01.2006 - 01.2011
Customer Service
Grow Cafe
01.2002 - 01.2004
Associate of Science - General Studies, Communications, Criminal Justice
CCSF
High School Diploma - General Studies
Life Learning Academy
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