Mark Ozaruk
Fort McMurray,AB
Summary
Driven by results, I excelled at Syncrude Canada, where I led up to 100 employees, enhancing operational efficiency and safety. My expertise in Data Management and strong Customer Focus significantly improved project outcomes and client satisfaction, achieving notable cost savings and fostering stakeholder relationships without exceeding a single numerical percentage. Professional planner with comprehensive expertise in developing strategic plans and coordinating complex projects. Skilled in resource allocation, timeline management, and data analysis to drive successful outcomes. Strong focus on team collaboration and adaptability to changing needs ensures reliable performance. Known for problem-solving abilities and effective communication.
Overview
23
23
years of professional experience
Work History
Poject Night Coodinator R,-Planner Maint,SD,Elect
Syncrude Canada
06.2006 - 07.2023
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Managed As many as 100 night shift employees in delivering smooth, productive night shift operations.
- Created nightly shift task lists to assign duties to each employee.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Ensured safety of guests through thorough monitoring of property, conducting security checks, and addressing potential risks.
- Conducted end-of-shift reviews to identify opportunities for improvement in nightly operations moving forward.
- Maintained close communication with maintenance teams throughout the evening, responding promptly to service requests and ensuring any necessary repairs were completed in a timely manner.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
- Implemented cost-saving measures to maximize profit margins.
- Managed staff scheduling, adhering to budget constraints while maintaining excellent service levels during high occupancy periods.
- Coordinated vendor and supplier activity for timely delivery of products and services.
- Implemented new policies and procedures in response to changing industry trends, resulting in improved operational efficiency.
- Cultivated strong relationships with vendors to ensure timely deliveries and inventory management for optimal guest experience.
- Enhanced security measures, conducting thorough staff training on emergency response protocols.
- Monitored compliance with health and safety regulations, reducing potential risks to guests and staff.
- Acted as primary point of contact for VIP guests, ensuring their needs were met with utmost attention and discretion.
- Conducted regular audits of night shift activities to identify and rectify operational inefficiencies.
- Fostered positive work environment, leading by example and encouraging open communication among night staff.
- Reduced incident rates at property with rigorous enforcement of safety protocols and regular security checks.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
- Implemented best practices in planning methodologies, resulting in increased efficiency and effectiveness across all projects.
- Achieved on-time completion of projects with diligent scheduling and resource management.
- Presented progress reports regularly to senior management during project updates meetings.
- Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
- Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
- Streamlined workflow processes for improved team productivity and project outcomes.
- Recognized potential issues with inventory and quality control and engineered changes.
- Developed and implemented efficient inventory management system to reduce waste and optimize supply chain operations.
- Achieved significant cost savings by renegotiating contracts with suppliers, leveraging market research and negotiation skills.
- Improved operational efficiency by standardizing planning procedures across projects, minimizing redundancies and streamlining tasks.
- Enhanced decision-making processes by providing detailed analysis reports, highlighting key data and trends relevant to project success.
- Facilitated cross-functional team meetings to align project objectives and foster collaboration among departments.
- Streamlined project timelines, coordinating with multiple departments to ensure on-time delivery of planning initiatives.
- Improved project outcomes with thorough feasibility studies, assessing viability of proposed initiatives and adjusting plans accordingly.
- Conducted detailed risk assessments for upcoming projects to mitigate potential issues with proactive solutions.
- Championed development of comprehensive emergency response plan, enhancing organizational preparedness for unforeseen events.
- Optimized resource allocation by developing comprehensive project budgets, closely monitoring expenditures throughout project lifecycles.
- Spearheaded adoption of sustainable planning practices, reducing environmental impact with innovative project designs.
Electrical Superintendent
Casca Elelectric Winterization Group
09.2001 - 07.2005
- Supervised crew of electricians and maintained safe, efficient and structured work environment.
- Evaluated job scope and determined necessary supplies, timelines, and projected expenses.
- Managed performance evaluation and scheduling of electrical team members.
- Facilitated work site safety by applying knowledge of safety protocol and awareness of potential hazards.
- Resolved team and client challenges with proactive and actionable solutions.
- Monitored employee performance and adherence to job specifications to maintain quality standards and high client satisfaction.
- Communicated with clients to assess needs, provide status reports ad inform of any potential delays.
- Collaborated with other trades in the planning and execution of multi-disciplinary projects, fostering teamwork and cooperation.
- Reduced safety incidents through strict adherence to safety guidelines and continuous training for team members.
- Provided on-site supervision for all phases of electrical work, ensuring proper execution according to design specifications.
- Achieved timely completion of projects by effectively coordinating with contractors, suppliers, and engineering teams.
- Assisted in developing comprehensive as-built documentation upon project completion that facilitated seamless handover to end-users or facility managers.
- Mentored junior electricians, promoting professional growth and skill development within the team.
- Maintained job sites in compliance with all safety requirements.
- Enhanced overall system reliability by troubleshooting complex electrical issues quickly and accurately.
- Led teams of up to 70-200 professionals to complete installation at Syncrude Winterization sites.
Major Project Night Manager
Syncrude Canada LTD
06.2016 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Education
GED -
Keyano Colledge
Fort McMurray, AB05.2006
Electrical AB Jouneyman Diploma - Electrical Codes
Nait,Lakeland Colledge
Edmonton, AB ,Vermillion AB.01.1989
Skills
- Data Management
- Customer Focus
- Cost Control
- Site Inspections
- Compliance Monitoring
- Risk Mitigation
- Materials Preparation
- Contingency Planning
- Time Management
- Microsoft Office
- Clear Communication
- Decision-Making
- Scheduling
- Resource Allocation
- Operations Oversight
- Employee Training
- Event Planning
- Meeting planning
- Contract Execution
- Logistics Management
Languages
English
Native or Bilingual
Timeline
Major Project Night Manager
Syncrude Canada LTD
06.2016 - 07.2024
Poject Night Coodinator R,-Planner Maint,SD,Elect
Syncrude Canada
06.2006 - 07.2023
Electrical Superintendent
Casca Elelectric Winterization Group
09.2001 - 07.2005
GED -
Keyano Colledge
Electrical AB Jouneyman Diploma - Electrical Codes
Nait,Lakeland Colledge
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