MARJORIE SPARKES

Provide 1:1 companionship for residents with behavioral concerns, monitor and chart resident day, assist with nutrition, and redirect for safety

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Receiving merchandise and stocking shelves

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items.
• Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
• Worked flexible schedule and extra shifts to meet business needs.
• Clean, stock and organize shelves
• Counting float before and after shift
• Inventory

• Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
• Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
• Enhanced resident well-being by providing compassionate care and support in daily activities.
• Followed nutritional plans to prepare optimal meals.
• Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.

• Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
• Enhanced resident well-being by providing compassionate care and support in daily activities.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
• Provided end-of-life care for residents, ensuring their comfort and dignity during their final days while offering emotional support to family members throughout the process.