Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Marjorie Balusdan

Waitress

Summary

Attentive Waitress known for highly productive and efficient task completion. Specialize in customer service, time management, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring seamless dining experiences for guests.

Highly motivated Sales Assistant with relevant background in retail and customer service. Offer strengths in communication, problem-solving, and relationship-building that drive sales growth. Notable success in previous role includes contributing to increased revenue through effective product promotion and upselling techniques. Proven ability in managing tasks efficiently and delivering exceptional service to customers.

Overview

15
years of professional experience

Work History

Dropby Cafe and Restaurant
Bontoc, Mountain Province, Philippines

Waitress
04.2020 - 07.2024

Job overview

  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Bussed tables as needed during peak hours.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

VJM Hardware
Bontoc, Mountain Province, Philippines

Sales Assistant
07.2016 - 03.2020

Job overview

  • Greeted customers and provided assistance with product selection.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Informed customers about current promotions and discounts.
  • Replenished merchandise on shelves as needed throughout the day.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Processed special orders for out-of-stock items when necessary.

Dropby Cafe and Restaurant
Bontoc, Mountain Province, Philippines

Waitress
09.2009 - 04.2011

Job overview

  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Bussed tables as needed during peak hours.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Education

XiJen College of Mountain Province, Inc.
Bontoc, Mountain Province Philippines 2616

from Computer Secretarial
03-2014

University Overview

Meridian Paramedical And Technical College
Bontoc, Mountain Province, Philippines 2616

from Caregiving
01-2012

University Overview

Caliber Vocational Training Institute, Inc.
Sagada, Mountain Province, Philippines 2619

from Driving
06-2024

University Overview

Khai Training Center, Inc.
Bontoc, Mountain Province, Philippines 2616

from Bread And Pastry Production
07-2024

University Overview

Skills

  • Customer Service
  • Order Accuracy
  • Guest Relations Management
  • Safe Food Handling
  • Team Collaboration
  • Cash Handling
  • Goal-Oriented
  • Opening and closing procedures
  • Customer Assistance

Timeline

Waitress
Dropby Cafe and Restaurant
04.2020 - 07.2024
Sales Assistant
VJM Hardware
07.2016 - 03.2020
Waitress
Dropby Cafe and Restaurant
09.2009 - 04.2011
XiJen College of Mountain Province, Inc.
from Computer Secretarial
Meridian Paramedical And Technical College
from Caregiving
Caliber Vocational Training Institute, Inc.
from Driving
Khai Training Center, Inc.
from Bread And Pastry Production
Marjorie BalusdanWaitress