MARJORIE AUGER
RED EARTH CREEK ,AB
Summary
Proven Office Administrator with a track record of enhancing operations at Triple K Oilfield Services Ltd. Great in Quickbooks and payroll administration, demonstrating meticulous attention to detail in financial processing. Excelled in streamlining office systems, boosting efficiency by implementing effective filing and organizational systems. Skilled in team collaboration and customer service, significantly improving workplace productivity and client satisfaction. Outgoing Office Administrator, Receptionist and Payroll Clerk with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Receptionist Administrator
Mistikaskiy Ohipikihawasowin Mamawintowin Society
05.2024 - 07.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Office Administrative Assistant
Kee Tas Kee Now Tribal Council Education Authority
05.2018 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Created and updated records and files to maintain document compliance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Streamlined office processes by implementing efficient filing and organizational systems.
Office Administrator
Triple K Oilfield Services Ltd
03.2015 - 08.2016
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Used Axon Program & Entering Daily time tickets
- Transferring calls as appropriate
- Faxing- Filing- Emailing and Invoicing time tickets
- Greeting All Visitors
Payroll Administrator/Back Office Administrator
X3 Contracting Ltd
01.2010 - 01.2012
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using Quick Books and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Managed payroll data entry and processing for 5-20 employees to comply with predetermined company guidelines.
- Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Submitted reports on payroll activities.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
- Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
- Managed employee records on database to maintain accuracy and updated information.
- Implemented effective filing system for physical documents related to payroll processing, ensuring easy access when needed.
- Maintained confidentiality of employee records and payroll information.
- Audited timesheets and payroll records for accuracy.
- Tracked employee vacation, sick and personal time.
- Improved communication within the department with regular coordination meetings and status updates.
- Received purchase orders and processed invoices for payment.
- Recorded minutes in meetings
- And assisted the General Public
Education
No Degree - Quick Office Administration Basic Bookkeeping
AccData Computer Systems & Training
Grande Prairie, AB07.2023
No Degree - Office Administration
Slave Lake Northern Lake College
Slave Lake, AB09.2002
High School Diploma -
Peerless Lake Northern Lake College
Peerless Lake Alberta06.2000
Skills
- Reception Management
- File Organization
- Appointment Setting
- Mail handling
- Payment Collection
- Document scanning and digitization
- Appointment Scheduling
- Scheduling appointments
- Supply Management
- Visitor access management
- Confidential information management
- Office Equipment Maintenance
- Mail Routing
- Travel Arrangements
- Phone and Email Etiquette
- Data Entry
- Microsoft Office
- Multitasking and Organization
- Administration and Operations
- Scheduling
- Documentation and Recordkeeping
- Office Management
- Bookkeeping
- Accounts Payable and Receivable
- Administrative Management
- Documentation and control
- Payroll and budgeting
- Quickbooks
- Payroll Administration
- Teamwork and Collaboration
Languages
English
Full Professional
Cree
Full Professional
Hobbies: Loves music, dancing, Adventure into the great outdoors and sight seeing.
- I enjoy all kinds of music
- I love to Dance in my spare time
- I love to explore the place we call Earth and go into new Adventures, mostly camping out, fishing, hunting and different resorts in Alberta.
- But my main Love is Doing all the things I enjoy with my children and family, not only with my children But others kids from all walks of life.
REFERENCE:
DAVE WEINES: 780-926-0712
TICKETS
Quick Office Admin Basic Bookkeeping Certificate class 2023
Quick Office Administration - QuickBooks - Sage - Diploma class 2024
First Aide with CPR
H2S
WHIMIS
TDG-
ALBERTA DRIVERS CLASS 5
Timeline
Receptionist Administrator
Mistikaskiy Ohipikihawasowin Mamawintowin Society
05.2024 - 07.2024
Office Administrative Assistant
Kee Tas Kee Now Tribal Council Education Authority
05.2018 - 10.2018
Office Administrator
Triple K Oilfield Services Ltd
03.2015 - 08.2016
Payroll Administrator/Back Office Administrator
X3 Contracting Ltd
01.2010 - 01.2012
No Degree - Quick Office Administration Basic Bookkeeping
AccData Computer Systems & Training
No Degree - Office Administration
Slave Lake Northern Lake College
High School Diploma -
Peerless Lake Northern Lake College
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