Marjolina Queza
Saint John,NB
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Emilia Homes House Of Filipino Food
09.2016 - 03.2017
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Greeted new customers, discussed specials, and took drink orders.
Crew Member
Jolibee
02.2015 - 04.2016
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Certificate - Applied Energy Management
New Brunswick Community College
950 Grandview Ave, Saint John, NB E2J 4C504.2024
Bachelor of Science - Electrical Engineering
Western Mindanao State University
Zamboanga City Philippines03.1996
Skills
- Order Taking
- Cleanliness
- Service Quality
- Food safety awareness
- Service prioritization
- Cash Handling
- Hospitality service expertise
Languages
English
Full Professional
Timeline
Restaurant Waiter
Emilia Homes House Of Filipino Food
09.2016 - 03.2017
Crew Member
Jolibee
02.2015 - 04.2016
Certificate - Applied Energy Management
New Brunswick Community College
Bachelor of Science - Electrical Engineering
Western Mindanao State University
Similar Profiles
Angelito ParAngelito Par
Catering Chef at Jo Food Services, Filipino and Asian CuisineCatering Chef at Jo Food Services, Filipino and Asian Cuisine
Jillian De GuzmanJillian De Guzman
Waitress at Coffee Rounds & KANTO by The Filipino Street FoodWaitress at Coffee Rounds & KANTO by The Filipino Street Food
Remedios ReyesRemedios Reyes
Chef at Filipino Grocery and Food StoreChef at Filipino Grocery and Food Store