Marjolaine Mwaha
Gatineau,QC
Summary
Proven Sales Representative with a track record of enhancing client satisfaction and expanding customer bases at CDS Global. Skilled in communication and sales expertise. Demonstrates adaptability and active listening, ensuring exceptional service and a results-driven approach. Patient and listen to the customer's need. Will be a great asset to your company.
Overview
4
4
years of professional experience
Work History
Sales Representative
CDS Global
03.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenues by talking about the pros of the product.
Associate
Cineplex
06.2021 - 08.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Cashier Team Lead
Super C
07.2020 - 07.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
D.E.C - Science of Nature
Cegep De L'Outaouais
Gatineau, QC06.2024
High School Diploma -
Ecole Secondaire Mont-Bleu
Gatineau, QC06.2021
Skills
- Customer Services
- communication skills
- Problem solving
- Sales expertise
- Time management
- Adaptability
- Word,Excel, Microsoft
- Active listening
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Sales Representative
CDS Global
03.2024 - Current
Associate
Cineplex
06.2021 - 08.2022
Cashier Team Lead
Super C
07.2020 - 07.2021
D.E.C - Science of Nature
Cegep De L'Outaouais
High School Diploma -
Ecole Secondaire Mont-Bleu
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