Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Marji A Hernandez

SANTA MARIA

Summary

Dynamic professional with extensive experience at Pacific Gas & Electric Company, excelling in developing comprehensive gas and electric clearances. Proven ability in process improvement and team oversight, enhancing project outcomes and fostering collaboration. Expert in SAP clearance processes, complemented by strong public speaking skills, driving team engagement and operational excellence.

Overview

32
32
years of professional experience

Work History

Sr Clearance Coordinator

Pacific Gas & Electric Company
11.2017 - Current
  • Serves as Single Point of contact to write clearances for all planned work on the gas system and emergencies clearances as required
  • Reviews every clearance to ensure necessary information is incorporated to isolate the pipeline/equipment in a manner that is safe for field employees, minimize impact to end use customers, preserve maximum pipeline & storage capacity for use by transportation marketers & shippers.
  • Provides an approved clearance package to the clearance supervisor to be used to perform the work.
  • Provides written and verbal communication during clearance review process to project team, GPOM, planning, engineering staff, account reps & Project managers
  • Prioritizes and manages multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
  • Boosts team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
  • Improves project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
  • Develops comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
  • Manages daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.

Clearance Writer/Technical Specialist

GTS INC
02.2010 - 11.2017

2 years experience as quality control technician reviewing construction plans, weld procedures, coating requirements and performing quality inspections to ensure PG&E requirements were met.


3 years experience as a Gas Clearance writer involved in Gas pipeline, stations, SCADA and electrical clearances that impact Gas operations.


Worked extensively & independently with Project Managers, contractors & PG&E personnel in developing comprehensive clearance plans to ensure the pipeline & equipment were isolated from all sources of energy .

Director Electric Control Center Operations

Pacific Gas & Electric Company
05.2006 - 10.2008
  • Managed & directed an organization of 125 employees comprised of 29 management & 96 bargaining unit employees
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
  • Navigated organization through periods of significant change, maintaining focus on long-term strategic goals.

Manager Electric Control Center Opertions

Pacific Gas & Electric Company
03.1999 - 10.2008
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Provided emergency response management, oversight and support within Utility Operations
  • Ensured restoration time estimates were provided to customers and other key stakeholders when outages occurred
  • Ensured the electric system operated within company & regulatory standards, while meeting customer needs for the delivery of electricity



Electric Control Center Supervisor

Pacific Gas & Electric Company
06.1993 - 1999

Managed 24/7 real time operations

Fostered & modeled a cooperative relationship among among the community, company, QF's & major customers.

Managed labor relations, budget & performance measurements

Developed operating strategies, procedures & standards to maximize efficiencies and ensure reliability of 500-60KV transmission system

Worked with major industrial customers and qualifying facilities to coordinate system reliability and achieve customer satisfaction.

Managed, planned, organized, staffed switching center operations while fostering & promoting and environment of trust, teamwork, continuous improvement & employee involvement.





Education

No Degree - Bachelor of Sciencce

University of Phoenix
Sacramento, CA

Language & Literature Emphasis On Public Speaking

Sacramento City College
Sacramento, CA
02-1987

Skills

  • Expert in developing comprehensive complex gas & electric clearances
  • Expert in SAP clearance processes
  • Scheduling and calendar management
  • Process improvement
  • Event planning
  • Team oversight
  • Multitasking and organization
  • Work Planning and Prioritization
  • Public speaking
  • Discretion and confidentiality

Accomplishments


Developed operating strategies, procedures & standards to maximize efficiencies and ensure reliability of 500KV to 4KV transmission & distribution systems

Fostered & modeled a cooperative relationship among the community, company QF's and major customers

Managed a 24/7 organization of 320 employees comprised of 52 management and 268 bargaining unit employees serving over 5 million customers

Implemented leadership models for elevating performance for teams operating below performance expectations, successfully trained teams to create high performing centers

Successfully lead teams in full compliance with record keeping, change management, audit criteria while building more effective relationships with matrixed work groups

Led cross functional incident investigations to determine root cause, developed & implemented recommendations which led to improved overall performance across the business line

Developed & implemented a first line supervisor training & mentoring program to ensure new management employees received the tools, training & support beeded ti be syccesful in developing hihg performing teams.


Timeline

Sr Clearance Coordinator

Pacific Gas & Electric Company
11.2017 - Current

Clearance Writer/Technical Specialist

GTS INC
02.2010 - 11.2017

Director Electric Control Center Operations

Pacific Gas & Electric Company
05.2006 - 10.2008

Manager Electric Control Center Opertions

Pacific Gas & Electric Company
03.1999 - 10.2008

Electric Control Center Supervisor

Pacific Gas & Electric Company
06.1993 - 1999

No Degree - Bachelor of Sciencce

University of Phoenix

Language & Literature Emphasis On Public Speaking

Sacramento City College
Marji A Hernandez