Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Energetic, dedicated and hard working representative with years' experience providing exceptional customer service to a divers base of client.
Overview
4
4
years of professional experience
Work History
H&M
Sales Coach
07.2022 - Current
Adopted a customer-centric approach to foster strong consumer relation to exceed daily store sales target and individual performance KPIs.
Processed daily POS transactions with a high degree of accuracy and efficiency.
reconciled nightly cash balances and completed end-of-day results reporting.
Led the training and mentorship of new staff members to embody core teamwork and collaborative ethos to enhance overall workplace productivity in a fast-paced environment.
Office Administrative Assistant
Sign Maple
08.2020 - 06.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Inquiries, and promoting company products through excellent and professional customer service.
Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
Elevated overall productivity levels through consistent maintenance of electronic filing systems and shared document repositories.
Streamlined office processes by implementing efficient filing and organizational systems.
Reduced errors in documentation by meticulously proofreading and editing written materials.
Education
Advanced Diploma - Hospitality And Tourism Management
Toronto School of Management
Toronto, ON
01.2023
Bachelor - Industrial Management
Rey University
Iran
03.2014
Skills
Friendly, Positive Attitude
Customer Service
Analytical Thinking
Multitasking Abilities
Attention to Detail
Flexible and Adaptable
MS Office
Microsoft Word
Languages
Persian
Native or Bilingual
Timeline
H&M
Sales Coach
07.2022 - Current
Office Administrative Assistant
Sign Maple
08.2020 - 06.2022
Advanced Diploma - Hospitality And Tourism Management
Administrative Assistant to an Insurance Consultant at Prince Manickam attached to Westland Insurance, ONAdministrative Assistant to an Insurance Consultant at Prince Manickam attached to Westland Insurance, ON