Marjana Begum
Montreal,QC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
2020
2020
years of post-secondary education
Work History
Employer
Shopno super market and pizza industry
Bangladesh, sylhet
09.2021 - 06.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Jalalabad School And College
Sylhet, sylhet Skills
- Customer service
- Team collaboration
- Creative problem solving
- Project management
- Conflict resolution
- Process improvement
- Data analysis
- Time management
- Attention to detail
- Clerical support
- Recordkeeping
- Written communication
- Self-Directed
- Problem resolution
- [Area of certification] certified
- FLUENT IN [LANGUAGE]
- Research
Timeline
Employer
Shopno super market and pizza industry
09.2021 - 06.2023
Jalalabad School And College