Marizol Garcia
Fontana
Summary
Dynamic and results-driven professional with experience at Target, excelling in customer service and operational efficiency. Proven ability to enhance team productivity through effective communication and leadership. Skilled in multitasking and process documentation, consistently achieving targets while maintaining high standards of quality and safety.
Overview
15
15
years of professional experience
Work History
Food Service Worker
Target
05.2023 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Developed and maintained positive relationships with customers to enhance service.
- Learned other teammates' work tasks to train as backup.
- Participated in regular trainings to stay current on industry best practices and trends.
Operation Specialist
CEVA Logistics US Inc
03.2022 - Current
- Provided training and mentorship to junior staff members, contributing to overall team success.
- Analyzed data trends to identify opportunities for improvement in operational performance metrics.
- Ensured compliance with industry regulations, minimizing risk exposure for the organization.
- Improved operational efficiency by streamlining processes and implementing new workflow strategies.
- Enhanced team productivity with effective communication and collaboration strategies.
- Coordinated cross-functional teams for successful project execution and timely delivery of services.
- Streamlined operational procedures, leading to improved efficiency by reorganizing workflow processes.
- Facilitated smoother day-to-day operations by establishing clear guidelines for task prioritization and resource allocation.
- Reduced processing times for customer orders, optimizing supply chain management system.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
- Observed packing operations to verify conformance to specifications.
Warehouse Operator
Ingram Micro
11.2019 - 04.2022
- Checked packages and merchandise for damage and notified vendors.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
- Coordinated cross-functional teams during peak seasons to manage high volume orders effectively.
- Enhanced team productivity with thorough training on warehouse management systems.
- Achieved targets for order processing, diligently working to meet daily quotas.
- Increased efficiency in picking and packing processes, employing systematic approaches.
Drive-Thru Cashier
Tom's Family Restaurant
01.2010 - 04.2015
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Followed food safety and sanitation guidelines at all times.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Streamlined order-taking processes to improve overall speed of service for customers.
Education
Associate of Science - Health Sciences
Platt College
Ontario, CA09-2017
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Operational efficiency
- Six sigma methodologies
- Cross-functional communication
- Process documentation
- Improvement plans
- Experience in leadership
- Analytical thinking
- Issue research
- Excellent communication
- Analytical skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Service Worker
Target
05.2023 - Current
Operation Specialist
CEVA Logistics US Inc
03.2022 - Current
Warehouse Operator
Ingram Micro
11.2019 - 04.2022
Drive-Thru Cashier
Tom's Family Restaurant
01.2010 - 04.2015
Associate of Science - Health Sciences
Platt College
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