Mariz Ann Sotto
Anaheim
Summary
Motivated grocery store professional skilled in stocking, order fulfillment, and customer assistance. Known for effective communication and a commitment to maintaining a clean, organized store environment. Ready to contribute to organizational growth and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Grocery Store Associate
Amazon Fresh Store
05.2022 - 04.2026
- Assisted in stocking shelves and maintaining product displays for optimal customer accessibility.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Helping pickers or drivers when they have problems with their system and order, or handling special task assigned by the manager on duty.
- Picking grocery orders online for customers.
- Assisted customers with locating items and answering questions, resulting in a positive shopping experience.
- Enhanced store cleanliness and organization by regularly stocking shelves, rotating products, and maintaining displays.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Grocery Clerk
Safeway Grocery
01.2020 - 01.2022
- Assisted customers with product inquiries and ensured a positive shopping experience.
- Stocked shelves and managed inventory levels to optimize product availability.
- Monitored expiration dates on perishable items, reducing waste through proactive management.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Handling freezer, And freezer aisle, stocking, inventory.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Education
High School Diploma -
St. Paul Learning School
Philippines Skills
- Organizational growth
- Cleaning and sanitation
- Stocking shelves
- Bagging groceries
- Order filling
- Willingness to learn
- Teamwork and collaboration
- Attention to detail
- Customer service-focused
- Team Contribution
- Store cleaning
- Heavy lifting
- Written and oral communication
- Restocking produce
- Shelf organizing
- Assisting customers
- Pallet jack operation
- Flexible schedule
- Grocery bagging skills
- Inventory tracking
- Maintaining displays
- Loading and unloading procedures
- Returning carts
- Placing orders
Timeline
Grocery Store Associate
Amazon Fresh Store
05.2022 - 04.2026
Grocery Clerk
Safeway Grocery
01.2020 - 01.2022
High School Diploma -
St. Paul Learning School