Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Mariyah Ajzip

Sylmar

Summary

Dedicated and detail-oriented professional with a strong background in customer service, team leadership, and thriving in fast-paced environments. Seeking an entry-level healthcare position to effectively utilize skills in communication, organization, and providing patient-centered service. Reputation built on being a quick learner with a natural ability to multitask and adapt to new challenges.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
10.2024 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Contributed to a positive team environment through effective communication and collaboration with colleagues
  • Cleaned counters, machines, utensils, and seating areas daily
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods
  • Controlled line and crowd with quick, efficient service
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
  • Maintained regular and consistent attendance and punctuality
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
  • Operated espresso machines and commercial coffee brewers to create beverages
  • Made and served brand-specific café beverages with focus on speed, quality and consistency
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
  • Trained new team members with positive reinforcement and respectful, encouraging coaching
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued
  • Maintained clean and organized workspace, ensuring welcoming environment for customers
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members

Catering Manager

Panera Bread
04.2023 - 10.2025
  • Supervise and train a team, ensuring efficient operations and exceptional customer service
  • Handle high-volume orders with accuracy, meeting strict deadlines and client expectations
  • Communicate effectively with customers, resolving issues professionally and empathetically
  • Maintain detailed records of transactions, schedules, and customer requests
  • Adapt quickly to changing priorities in a fast-paced, high-pressure environment

Warehouse Associate

Amazon
02.2022 - 09.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise
  • Worked safely around moving machinery
  • Collaborated with team members to achieve daily targets and complete tasks efficiently
  • Performed inventory control, such as counting, and stocking merchandise
  • Consistently lifted materials weighing as much as Number pounds
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety
  • Assisted in reducing product damage by properly handling and storing materials
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions
  • Maintained clean, orderly work environment free of hazards

Education

Learn 4 Life
San Fernando, CA
05.2025

Skills

  • Patient-Centered Service
  • Customer Service & Communication
  • Scheduling & Time Management
  • Attention to Detail & Organization
  • HIPAA Awareness & Data Entry
  • Problem-Solving & Critical Thinking
  • Team Collaboration & Leadership
  • Multitasking in High-Pressure Environments

Additional Information

Passionate about transitioning into healthcare and eager to learn., Strong ability to handle confidential information with discretion., Adept at working with diverse teams and clientele.

Timeline

Barista

Starbucks
10.2024 - Current

Catering Manager

Panera Bread
04.2023 - 10.2025

Warehouse Associate

Amazon
02.2022 - 09.2022

Learn 4 Life

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Mariyah Ajzip