Mariya Shaleiko
Calgary,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Customer-oriented individual dedicated to expertly resolving customer issues and complaints. Skillful in managing and listing inventory and identifying new product opportunities. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
I will be happy to get the opportunity to work in your team. I am ready to work according to any schedule. I will faithfully fulfill all the tasks assigned to me. I quickly learn new things.Overview
13
13
years of professional experience
Work History
Seller Consultant
Eva.ua
01.2019 - 02.2022
- Documented shipping and receiving records to confirm receipt of orders.
- Received product shipments and organized in stockroom storage area.
- Kept sales receipts and maintained accounting records.
- Filled orders by gathering merchandise specified in requisitions.
- Ordered goods from various vendors to maintain store merchandise levels.
- Monitored merchandise on shelves and in storage using inventory control system.
- Operated forklifts and hand trucks to restock department supply locations.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Sorted and delivered materials to different work areas and staff.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
Cashier
Auchan.ua
12.2016 - 12.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Monitored self-checkout systems and provided help in resolving complex problems.
A Storekeeper in a Store
Arsen.ua
11.2012 - 11.2016
- Documented shipping and receiving records to confirm receipt of orders.
- Received product shipments and organized in stockroom storage area.
- Filled orders by gathering merchandise specified in requisitions.
- Ordered goods from various vendors to maintain store merchandise levels.
- Operated forklifts and hand trucks to restock department supply locations.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Arranged products on shelves and in cabinets to maximize space utilization by 80%.
- Trained and supervised new associates in grocery, produce and administrative departments.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Floris, Flower Seller
Flowers For You
08.2009 - 10.2012
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Provided customers with care directions for flower arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
Education
Master of Science - Юрист Міжнародник
Львівський Університет Імені Івана Франка
Львів, Україна02.2011
Skills
- Professional Networking
- Customer Engagement
- Upselling
- Shipping
- Cost Control
- Competitor Analysis
- Opening and Closing Procedures
- methods of forming a showcase
- Sales Techniques
Languages
Ukrainian
Native or Bilingual
Polish
Professional Working
Russian
Full Professional
English
Elementary
grow flowers
I grow indoor flowers. I plant it in the ground, water it, and wait for the plant to sprout. And when the flowers bloom, it is a special happiness for me. I love flowers.
Additional Information
With the beginning of the war in Ukraine, I worked for a year and a half in the secretariat in Poland. My job consisted in organizing the work of the center, supporting the life of the center, building the work schedule of the employees, ordering stationery, forming the personal files of the children, taking incoming calls, recording the children for classes with a psychologist or speech therapist, opening and closing the center. I have positive recommendations from the city director.
Timeline
Seller Consultant
Eva.ua
01.2019 - 02.2022
Cashier
Auchan.ua
12.2016 - 12.2018
A Storekeeper in a Store
Arsen.ua
11.2012 - 11.2016
Floris, Flower Seller
Flowers For You
08.2009 - 10.2012
Master of Science - Юрист Міжнародник
Львівський Університет Імені Івана Франка
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