Mariya Kim
Calgary,Canada
Summary
Hospitality professional with 3+ years of customer service experience in fast-paced environments. ProServe certified and trained for strong communication, attentive service, upselling, and attention to detail, with a passion for creating memorable guest experiences. Seeking the Bottle Service Server position with open an availability on the weekdays, weekends, and holidays.
Overview
1
1
Certification
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Staff Member
Osmow’s Mediterranean Grill
Calgary, Canada
07.2025 - 02.2026
- Crafted exceptional guest experiences by maintaining attentiveness during service.
- Worked closely with team to ensure top service during high-volume periods.
- Processed cash, debit, and credit transactions efficiently at point of sale.
- Organised merchandise displays to enhance product visibility and appeal.
- Participated in the planning of special events and promotions for the organization.
Staff Member
Marble Slab Creamery
Calgary, Canada
01.2022 - 01.2025
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Executed POS transactions.
- Prepared orders efficiently, maintaining quality and presentation standards.
- Served food and beverages to tables promptly ensuring order accuracy.
- Managed opening, closing, and cleaning tasks to ensure event organization.
- Organised merchandise displays to enhance product visibility and appeal.
Staff Member
Camelus Home
Calgary, Canada
01.2021 - 01.2022
- Managed inventory by restocking shelves and organising stockroom.
- Collaborated with team members to ensure a positive shopping experience for customers.
- Created customized orders by designing inventory layouts and specifications.
- Participated in team meetings to discuss sales strategies and customer feedback.
- Cultivated positive relationships with peers and upper management.
Education
Bachelor of Business Administration - International Business
Mount Royal University
Calgary, AB 09.2025 - 08.2026
Skills
- Customer service
- Guest experience
- POS & Cash Handling
- Event coordination
- Sales strategies
- Team collaboration
Certification
- ProServe Alberta- Certified
Timeline
Bachelor of Business Administration - International Business
Mount Royal University
09.2025 - 08.2026
Staff Member
Osmow’s Mediterranean Grill
07.2025 - 02.2026
Staff Member
Marble Slab Creamery
01.2022 - 01.2025
Staff Member
Camelus Home
01.2021 - 01.2022