MARIYA BANGI

Childcare Provider & Customer Service Representative

• Managed care for 1 to 24 children aged 0 to 5 years, providing supervision and support for 8+ hours per shift.
• Engaged children in 11 different brain development activities, including block building, nesting, and obstacle courses, stimulating imagination and cognitive growth.
• Supervised children during playtime, resulting in a 25% reduction in injuries through proactive safety measures.
• Issued receipts, refunds, credits, or change, maintaining excellent customer satisfaction.
• Maintained a clean and orderly checkout area and performed general cleaning duties, including mopping floors and emptying trash.
• Trained and mentored new co-workers to ensure smooth team operations and high-quality service.

• Handle cash, credit or check transactions with customers
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and there is no adequate change
• Resolve customer complaints, guide and provide them relevant information
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Delivered high-quality customer service in a fast-paced environment, greeting customers, taking orders, and providing accurate menu information.
• Efficiently prepared and served menu items according to company standards, ensuring food safety and quality control.
• Handled cash and electronic transactions, accurately processing payments and issuing receipts for cash, credit card, and mobile payments.
• Maintained cleanliness and organization of the restaurant, including dining areas, kitchen, and workstations, adhering to health and safety regulations.