Marium Fatima
Toronto,ON
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
1
1
year of professional experience
Work History
Key-Holder
Reitmans
Toronto, ON
02.2022 - Current
- Sales-force Leader - responsible for making sales for the particular segment.
- Stayed closely connected with floor operations by engaging customers and offering assistance.
- Responsible for opening and closing procedure at the store. Depositing cash at the end of the day according to the brand's expectation.
- Examined merchandise to ensure correct prices and displays.
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Directed and supervised associates engaged in sales, inventory-taking, reconciling cash receipts and performing other services for customers.
- Directed employees to replenish inventory and keep shelves presentable, consistently driving sales with attractive displays.
Seasonal Sales Associate
Just Cozy
Toronto, ON
12.2021 - 02.2022
- Effectively selling Just Cozy products to customers and creating a well merchandised and fun place for customers to shop.
- Friendly, able to handle multiple tasks at one time while never losing sight to sell and provide excellent customer service, committed to the success of the brand
- Execute Just Cozy Sales Process at every opportunity - Greet, Discover, Solve, Close.
- Show enthusiasm for the opportunity to interact, and sell to each customer, educate them on the brand and the features.
- · Keeping store clean, replenished and well merchandised between customers.
- Showing up on time for each shift, in proper dress code.
- · Opening and closing the store, handling cash to check customers out.
Fashion Stylist Seasonal
Banana Republic
Toronto, Ontario
11.2021 - 01.2022
- Assist clients in understanding company's products and services.
- Answering inquiries by phone.
- Provided positive first impressions to welcome existing, new and potential customers.
- Handling concerns, complaints, or other issues.
- Provided accurate information to help customers quickly navigate store and acquire items for purchase.
- Monitored any signs of fraud and theft to prevent store losses.
Education
Post-graduation Certificate - Digital And Content Marketing
York University
Toronto, ON12.2022
Post-Graduation Diploma - Marketing Management
Seneca College of Applied Arts And Technology
North York, ON12.2021
Bachelor of Arts - English
Patna University
India, Bihar, Patna03.2020
Skills
- Computer Proficiency
- Delegation and Supervision
- Originality and Creativity
- Sales
- Management
- Community
- Time-management
- Adaptability
Accomplishments
- Digital-marketing certificate from Google Garage.
- Certificate course in Computer Application from Magad Mahila College (Grade: A, Duration: 45 days).
- Volunteer work at Campaign House Mississauga (August 21)
- Secured a band score of 7.5 out of 9 in IELTS BY British Council in 2020.
Timeline
Key-Holder
Reitmans
02.2022 - Current
Seasonal Sales Associate
Just Cozy
12.2021 - 02.2022
Fashion Stylist Seasonal
Banana Republic
11.2021 - 01.2022
Post-graduation Certificate - Digital And Content Marketing
York University
Post-Graduation Diploma - Marketing Management
Seneca College of Applied Arts And Technology
Bachelor of Arts - English
Patna University
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