Maritza Silva
Hannon ,ON
Summary
Achieved significant client retention and revenue growth by leveraging CIRO licensing and fostering strong relationships. Deadline-focused Associate Investment Advisor highly effective at operating in fast-paced settings. Resourceful, forward-thinking and proactive with remarkable sense of market and customer positions.
Overview
19
19
years of professional experience
Work History
Associate Investment Advisor
Mandeville Private Client Inc
06.2021 - Current
- Collaborated with various departments including Commissions, Compliance and Risk Management Services to ensure efficient operations and alignment with organizational goals.
- Developed and maintain strong working relationships with wholesalers, including key Portfolio Managers and financial committees, to support strategic decision-making.
- Provided expert financial analysis and strategic advice to senior leadership, influencing the direction of financial branch activities and internal team review meetings.
- Guided the development and approval process of the marketing annual budget, ensuring alignment with organizational priorities and compliance with regulatory requirements.
- Lead efforts to improve operational efficiency through process enhancements, technology adoption, and change management initiatives
- Prepared and maintained budgets for investor seminars and client events, worked with vendors and sponsors to gather input.
- Coordinated with Sales and Communications department to ensure protocols are followed when creating marketing initiatives.
- Developed tailored financial plans for clients, resulting in increased satisfaction and retention of referrals.
- Utilized advanced software tools to analyze data and generate detailed reports for client review.
- Educated clients on financial, investment, debt management and retirement planning strategies.
Executive Assistant to Senior Investment Advisor
Mandeville Private Client Inc.
04.2013 - 06.2021
- Handled confidential and sensitive information with discretion and tact.
- Team Leader of Event Planning on special projects, client seminars and lecturers for branch.
- Oversaw and trained new hires of Junior Associate Advisors with minimum experience to ensure their practices matched our philosophy.
- Followed guidelines from our compliance manual to prepare the branch for future audits.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Structured branch by migrating paper files to electronic files, creating an easier way to share and store files securely.
- Launched and Implemented NPC Data Guard to enhance cyber security, reviewed contracts, assigned new laptops to staff.
Associate Financial Advisor
Manulife Securities Inc.
10.2009 - 04.2013
- Liaised with accountants to review taxable events, planned ahead and strategized for the clients best interest.
- Evaluated clients financial documents to determine investment strategies suited for their needs.
- Assisted with portfolio management to ensure optimal asset allocation and diversification for clients.
- Built strong relationships with clients, fostering trust and loyalty through consistent communication and follow-up meetings.
- Expanded client base by generating referrals from satisfied clients and conducting targeted outreach initiatives.
- Met in person with elderly clients at their home to assist with succession planning, connecting with their estate lawyers as required.
Client Services Coordinator
Berkshire Securities Inc (TWC)
06.2005 - 10.2009
- Outlined and executed various client appreciation events, using creative ways to stay on budget.
- Participated in ongoing training sessions to stay current on industry trends and best practices.
- Provided timely updates on project status to clients, ensuring transparency throughout the entire process while building trust in our services.
- Developed strong relationships with clients by providing exceptional customer support and maintaining open lines of communication.
- Implemented regular follow-ups with clients to ensure their ongoing satisfaction and to address any inquiry and provide high quality customer service.
Education
Wealth Management Essentials (WME) - Canadian Investment Regulatory Organization (CIRO)
Canadian Securities Institute
Toronto, ON 2021
Conduct And Practices Handbook Course (CPH) -
Canadian Securities Institute
Toronto, ON 2021
Canadian Securities Course (CSC) -
Canadian Securities Institute
2021
Business Administration -
George Brown College
Toronto, ON 1999
Skills
- Cash Flow Management
- Customer Service-Oriented
- Administration strength
- Revenue Generation
- Team Leadership
- Staff Training and Development
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Associate Investment Advisor
Mandeville Private Client Inc
06.2021 - Current
Executive Assistant to Senior Investment Advisor
Mandeville Private Client Inc.
04.2013 - 06.2021
Associate Financial Advisor
Manulife Securities Inc.
10.2009 - 04.2013
Client Services Coordinator
Berkshire Securities Inc (TWC)
06.2005 - 10.2009
Wealth Management Essentials (WME) - Canadian Investment Regulatory Organization (CIRO)
Canadian Securities Institute
Conduct And Practices Handbook Course (CPH) -
Canadian Securities Institute
Canadian Securities Course (CSC) -
Canadian Securities Institute
Business Administration -
George Brown College
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