Maritza Silva
Hannon ,ON
Summary
Achieved significant client retention and revenue growth by leveraging CIRO licensing and fostering strong relationships. Deadline-focused Associate Investment Advisor highly effective at operating in fast-paced settings. Resourceful, forward-thinking and proactive with remarkable sense of market and customer positions.
Overview
19
19
years of professional experience
Work History
Associate Investment Advisor
Mandeville Private Client Inc
Burlington, ON
06.2021 - Current
- Collaborated with various departments including Commissions, Compliance and Risk Management Services to ensure efficient operations and alignment with organizational goals.
- Developed and maintain strong working relationships with wholesalers, including key Portfolio Managers and financial committees, to support strategic decision-making.
- Provided expert financial analysis and strategic advice to senior leadership, influencing the direction of financial branch activities and internal team review meetings.
- Guided the development and approval process of the marketing annual budget, ensuring alignment with organizational priorities and compliance with regulatory requirements.
- Lead efforts to improve operational efficiency through process enhancements, technology adoption, and change management initiatives
- Prepared and maintained budgets for investor seminars and client events, worked with vendors and sponsors to gather input.
- Coordinated with Sales and Communications department to ensure protocols are followed when creating marketing initiatives.
- Developed tailored financial plans for clients, resulting in increased satisfaction and retention of referrals.
- Utilized advanced software tools to analyze data and generate detailed reports for client review.
- Educated clients on financial, investment, debt management and retirement planning strategies.
Executive Assistant to Senior Investment Advisor
Mandeville Private Client Inc.
Burlington, ON
04.2013 - 06.2021
- Handled confidential and sensitive information with discretion and tact.
- Team Leader of Event Planning on special projects, client seminars and lecturers for branch.
- Oversaw and trained new hires of Junior Associate Advisors with minimum experience to ensure their practices matched our philosophy.
- Followed guidelines from our compliance manual to prepare the branch for future audits.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Structured branch by migrating paper files to electronic files, creating an easier way to share and store files securely.
- Launched and Implemented NPC Data Guard to enhance cyber security, reviewed contracts, assigned new laptops to staff.
Associate Financial Advisor
Manulife Securities Inc.
Burlington, ON
10.2009 - 04.2013
- Liaised with accountants to review taxable events, planned ahead and strategized for the clients best interest.
- Evaluated clients financial documents to determine investment strategies suited for their needs.
- Assisted with portfolio management to ensure optimal asset allocation and diversification for clients.
- Built strong relationships with clients, fostering trust and loyalty through consistent communication and follow-up meetings.
- Expanded client base by generating referrals from satisfied clients and conducting targeted outreach initiatives.
- Met in person with elderly clients at their home to assist with succession planning, connecting with their estate lawyers as required.
Client Services Coordinator
Berkshire Securities Inc (TWC)
Burlington, ON
06.2005 - 10.2009
- Outlined and executed various client appreciation events, using creative ways to stay on budget.
- Participated in ongoing training sessions to stay current on industry trends and best practices.
- Provided timely updates on project status to clients, ensuring transparency throughout the entire process while building trust in our services.
- Developed strong relationships with clients by providing exceptional customer support and maintaining open lines of communication.
- Implemented regular follow-ups with clients to ensure their ongoing satisfaction and to address any inquiry and provide high quality customer service.
Education
Wealth Management Essentials (WME) - Canadian Investment Regulatory Organization (CIRO)
Canadian Securities Institute
Toronto, ON 2021
Conduct And Practices Handbook Course (CPH) -
Canadian Securities Institute
Toronto, ON 2021
Canadian Securities Course (CSC) -
Canadian Securities Institute
2021
Business Administration -
George Brown College
Toronto, ON 1999
Skills
- Cash Flow Management
- Customer Service-Oriented
- Administration strength
- Revenue Generation
- Team Leadership
- Staff Training and Development
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Associate Investment Advisor
Mandeville Private Client Inc
06.2021 - Current
Executive Assistant to Senior Investment Advisor
Mandeville Private Client Inc.
04.2013 - 06.2021
Associate Financial Advisor
Manulife Securities Inc.
10.2009 - 04.2013
Client Services Coordinator
Berkshire Securities Inc (TWC)
06.2005 - 10.2009
Wealth Management Essentials (WME) - Canadian Investment Regulatory Organization (CIRO)
Canadian Securities Institute
Conduct And Practices Handbook Course (CPH) -
Canadian Securities Institute
Canadian Securities Course (CSC) -
Canadian Securities Institute
Business Administration -
George Brown College