Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maritza Rodriguez

Imperial

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Trustworthy and dedicated to customer services with five years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Walmart
07.2018 - 12.2023
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Met customer service goals and exceeded customer expectations.

Education

Associate of Science - Psychology

Universidad Autonoma De Baja California
Mexicali Baja California
12.2026

High School Diploma -

Southwest High School
El Centro, CA
06.2014

Skills

  • Customer Service
  • Cash Handling
  • Customer Complaint Resolution
  • Drawer Management
  • Guest Services
  • Problem-solving abilities
  • Time management
  • Active listening
  • Attention to detail
  • Teamwork and collaboration
  • Positive attitude

Languages

English
Spanish

Timeline

Customer Service Cashier

Walmart
07.2018 - 12.2023

Associate of Science - Psychology

Universidad Autonoma De Baja California

High School Diploma -

Southwest High School
Maritza Rodriguez