MARITZA MILLER
Oakland
Summary
Seasoned Operations Analyst with a proven track record at Brick and Vine Property Management Group, enhancing operational efficiency and streamlining financial processes. Skilled in data analysis and workflow optimization, coupled with exceptional problem-solving abilities and critical thinking. Demonstrated success in improving efficiency by over 30%, leveraging both hard and soft skills to drive organizational success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Analyst
Brick and Vine Property Management Group
10.2023 - Current
- Support the accounting team by streamlining financial processes and ensuring accuracy.
- Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
- Optimize workflows and resource allocation for property operations
- Developed training materials for staff members on operational procedures.
- Processed, verified and maintained personnel-related documentation.
- Managed employee onboarding program for new hires ensuring completion of all required documents.
- Initialized background checks for potential new hires.
- Provided administrative support to the HR department, including document preparation and calendar management.
- Identified operational and performance issues and worked with managers to resolve concerns.
- Developed and implemented operational strategies for optimizing efficiency, improving customer service, and reducing costs.
- Provided project management support for the development of new products, services, or processes.
- Collaborated with cross-functional teams to identify process improvement opportunities.
Notary Public
Self Employed Services
Oakland
06.2021 - Current
- Checked documents and identifying credentials for all parties
- Administered oath to document signers to obtain affirmation of truth
- Looked for signs of fraud or coercion and refused notarization
- Updated journal with names and dates for permanent record
Business Consultant Intern
Venture Capital Real Estate
02.2022 - 04.2024
- Generated reports, uploaded documents into digital storage, and prepared client case affidavits.
- Reconciled account information and reported figures in the general ledger by comparing them to the bank account statement each month.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Lead Pre-K Teacher
Redwood Forest Preschool
Castro Valley
02.2008 - 04.2024
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans
- Identified signs of emotional and developmental problems in children and reported to parents
Education
BBA - Business Marketing
CAPELLA UNIVERSITY
Minneapolis, MN02.2025
Course Certificate - AI in Marketing
University of Virginia
Virginia06.2023
Skills
- Process updates
- Data analysis
- Workflow optimization
- Operational efficiency
- Critical thinking
- Problem simulation
- Statistical analysis
- Organizational skills
- Active listening
- Analytical thinking
- Operations management
- Problem-solving aptitude
- Decision-making support
- Multitasking
- Data collection
- Problem-solving abilities
- Written communication
- Compensation/payroll
- Human resources administration
- New hire orientation
- Onboarding coordination
- Payroll administration
Certification
Certified Notary Public
Languages
Spanish
Professional
References
References available upon request.
Timeline
Operations Analyst
Brick and Vine Property Management Group
10.2023 - Current
Business Consultant Intern
Venture Capital Real Estate
02.2022 - 04.2024
Notary Public
Self Employed Services
06.2021 - Current
Lead Pre-K Teacher
Redwood Forest Preschool
02.2008 - 04.2024
Certified Notary Public
BBA - Business Marketing
CAPELLA UNIVERSITY
Course Certificate - AI in Marketing
University of Virginia
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