Maritza Gutierrez
Buena Park
Summary
Dynamic and results-driven professional with experience at St Jude Medical Center, excelling in patient access and radiology support. Bilingual communicator skilled in EPIC charting and time management, enhancing operational efficiency and patient satisfaction. Proven ability to collaborate effectively with teams while maintaining emotional composure in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
Target Optical
Fullerton
07.2025 - Current
- Managed daily optical appointments and organized schedules, optimizing store operations and reducing waiting times for customers.
- Verified insurance coverage and eligibility, facilitating smooth transactions and minimizing point-of-sale delays.
- Collaborated with optometrists and lab partners to ensure accurate order entry and timely eyewear delivery, enhancing customer satisfaction.
- Educated customers on lens technologies, coatings, warranties, and care instructions, improving their understanding and satisfaction with products.
Radiology Assistant / CT Scan Department
St Jude Medical Center
Fullerton
06.2024 - Current
- Communicated exam procedures clearly to patients, enhancing understanding and comfort.
- Reviewed patient labs to verify compliance with imaging protocols and exam readiness.
- Uphold safety protocols during patient transfers between tables and gurneys.
- Printed and distributed organized daily CT schedules for effective coordination among staff.
- Ensured technologist received essential materials to maintain workflow efficiency.
Patient Access Services Specialist/ Registration/ Admitting
St Jude Medical Center
Fullerton
10.2023 - 06.2024
- Managed insurance carrier calls while multitasking to register patients for PET scans, nuclear medicine, MRI, CAT scans, and ultrasound appointments, ensuring efficient patient flow.
- Used EPIC, Microsoft Word, and Excel daily to manage patient records and schedules.
- Reviewed and validated order details—including CPT codes, exam types, and clinical indications—to ensure proper routing and scheduling.
- Trained in EPIC to schedule walk-in patients, register appointments, and create preadmits for hospice inpatients, enhancing operational readiness.
- Collected signatures from patients under observation and inpatients for legal documents, ensuring compliance with regulatory requirements.
Education
High School Diploma -
Katella High School
Anaheim05-2022
Associate in Science (A.S.) - Radiologic Technology
Cypress College
Cypress, CA04-2026
Skills
- Customer service
- Inventory management
- Microsoft Office proficiency
- Multitasking ability
- Time management
- Team collaboration
- Independent work
- Bilingual communication
- Emotional composure
- Patient care
Certification
Basic Life Support (BLS) Certified, American Heart Association, California
References
Breanna Ponce (CT Technologist)
(562)219-9942
Winston Jarquin (Target Optical Manager)
(562)360-6329
Timeline
Store Associate
Target Optical
07.2025 - Current
Radiology Assistant / CT Scan Department
St Jude Medical Center
06.2024 - Current
Patient Access Services Specialist/ Registration/ Admitting
St Jude Medical Center
10.2023 - 06.2024
High School Diploma -
Katella High School
Associate in Science (A.S.) - Radiologic Technology
Cypress College