Maritza Aparicio
Los Angeles
Summary
Dedicated Patient Care Assistant with experience at Whittier Nursing and Wellness Center, skilled in clinical assessment and effective communication. Proven ability to enhance patient comfort and safety while fostering independence. Bilingual in English and Spanish, adept at building rapport and ensuring quality care through accurate record management and proactive problem-solving.
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Patient Care Assistant /Patient Sitter
Whittier Nursing and Wellness Center
02.2023 - 09.2023
- Assisted in daily living activities, ensuring patient comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, enhancing communication among healthcare team members.
- Supported patients with mobility challenges, promoting independence through tailored assistance.
- Communicated with patients to understand and respond to their needs.
- Ensured rooms were cleaned and safe, reporting any hazards to management.
- Served as a sitter when needed, monitoring patient safety and well-being.
- Acted as a liaison between patients and staff to ensure quality care.
Retail Sales Associate
Tienda Artesanías Michoacán
02.2022 - 11.2022
- Operated point-of-sale systems efficiently, processing transactions with attention to detail.
- Collaborated with team members to create visually appealing product displays that attracted customers.
- Assisted customers in locating specific items and provided personalized style suggestions.
- Recommended complementary clothing and applied available discounts to enhance value and satisfaction.
- Built strong report with customers, resulting in multiple referrals and increased store traffic.
- Maintained inventory and ensured all products were in excellent selling condition.
- Communicated fluently in Spanish and English to meet diverse customer needs.
- Responsible for housekeeping and maintaining a clean, welcoming store environment.
Education
High School Diploma -
Secundaria Tecnica #3
Los Angeles, CA06-2022
Skills
- Clinical assessment of patients
- Comprehensive vital signs monitoring
- Support for independent living
- Accurate patient record management
- Customer engagement
- Effective communication
- Analytical problem solving
- Stock management
- Bilingual communication skills in English and Spanish
- Skilled in formatting and editing with Microsoft Word
- Customer service
- Point-of-sale operation
- Product display creation
Accomplishments
- Reduced complaints by 40% per quarter.
- Resolved product issue through consumer testing.
- Supervised team of 5 staff members.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Care Assistant /Patient Sitter
Whittier Nursing and Wellness Center
02.2023 - 09.2023
Retail Sales Associate
Tienda Artesanías Michoacán
02.2022 - 11.2022
High School Diploma -
Secundaria Tecnica #3