Summary
Overview
Work History
Education
Skills
Languages
REFERENCES
Timeline
Generic

Marites Bendicio

Richmond,BC

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

30
30
years of professional experience

Work History

Day Porter

Alpine
09.2021 - 04.2023
  • Communicated with coworkers and managers about completed duties.
  • Cleaned and organized various office spaces.
  • Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
  • Checked inventory levels for food and cleaning products and placed orders to restock.
  • Performed cleaning and maintenance duties as directed.
  • Cleaned and organized building areas as required.

Housekeeper

Aramark
08.2003 - 01.2020
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to requests from patrons for linens and toiletries.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Documented and reported necessary facility and building repairs observed.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.

Housekeeper

Best Western Hotel
07.1993 - 08.2003
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.

Education

Bachelor’s Degree In Secondary Education -

National Teacher College
Manila, Philippines
06.1982

Juan Nolasco High School
Manila, Philippines
06.1977

Skills

  • Sweeping and Mopping
  • Work Orders
  • Safe Use of Cleaning Materials
  • Safety Protocols
  • Hazardous Chemicals
  • Customer Needs Assessments
  • Safety Practices
  • Facility Cleaning
  • Company Quality Standards
  • Critical Thinking
  • Floor Maintenance
  • Restroom Detailing
  • Food Safety Guidelines
  • Safety Standards

Languages

Tagalog
Native or Bilingual
English
Native or Bilingual

REFERENCES

Eduardo Diaz

Project Manager at Marcon MetalFab
Ph: (604) 720-1750


Marichu Macaranas
Manager at Alpine Company
Ph: (778) 833-0619
  
Bonifacio Batu
Supervisor at Florenco Landscape Company
Ph: (604) 834-4927

Timeline

Day Porter

Alpine
09.2021 - 04.2023

Housekeeper

Aramark
08.2003 - 01.2020

Housekeeper

Best Western Hotel
07.1993 - 08.2003

Bachelor’s Degree In Secondary Education -

National Teacher College

Juan Nolasco High School

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Marites Bendicio