Marissa Diaz
Redlands
Summary
Adaptable barista with a proven track record of delivering exceptional customer service and maintaining high beverage standards. Known for supporting partners and recognizing their strengths.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
1755 E Lugonia Ave, Redlands, Ca 92374
06.2021 - Current
- Prepared high-quality beverages consistently, adhering to Starbucks recipes and standards.
- Delivered exceptional customer service, encouraging a welcoming environment for guests.
- Trained new team members on beverage quality and standards.
- Managed inventory levels, ensuring timely restocking of supplies for smooth operations.
- Multiple store experiences, collaborated with many partners in the district
Shift Leader
Jersey Mike's Subs
1755 E Lugonia Ave, Redlands, CA 92374
03.2019 - 04.2021
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Conducted performance evaluations for newly trained employees to ensure alignment with organizational standards.
- Supervised daily deposit preparation and managed cash handling procedures.
Education
Bachelor of Arts - English Literature
California State University, San Bernardino
San Bernardino, CA05.2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Adaptive and creative
Timeline
Barista
Starbucks
06.2021 - Current
Shift Leader
Jersey Mike's Subs
03.2019 - 04.2021
Bachelor of Arts - English Literature
California State University, San Bernardino