Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Marissa Trueba

Lake Elsinore

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

4
4
years of professional experience
2022
2022
years of post-secondary education

Work History

Sales Associate\ cashier

Smoke Shop Advisor
Lake Elsinore
03.2024 - Current
  • Processed credit card transactions quickly and securely.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Tracked sales performance metrics to identify trends in market place.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Developed promotional strategies to increase sales volume.
  • Conducted inventories on a regular basis to track stock levels.
  • Developed trusting relationships with customers by making personal connections.

task associate

Ulta
Lake Elsinore
09.2024 - 11.2024
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Assisted customers with selecting items and answering questions about products.
  • Performed cash register functions accurately and efficiently.
  • Provided customer service support for inquiries, complaints, and returns.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Helped customers locate items within the store using the inventory system.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Built relationships with customers by providing friendly customer service.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized store by returning merchandise to proper areas and restocked displays.

Customer Service Representative

Stater Brothers
Lake Elsinore
08.2021 - 01.2024
  • Implemented innovative methods for streamlining the customer service process.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed positive relationships with customers through friendly interactions.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Resolved customer complaints promptly and efficiently.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries via phone, email, and chat.

Education

Keith McCarthy Academy
Lake Elsinore, California

Skills

  • Cash handling
  • Point-of-sale systems
  • Inventory management
  • Sales tracking
  • Visual merchandising
  • Retail marketing strategies
  • Customer relationship management
  • Product knowledge
  • Effective communication
  • Time management
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Energetic self-starter
  • Superb time management
  • Business development
  • Display setup
  • Point of sale operation
  • Sales development
  • Professional demeanor
  • Sales strategies
  • Sales expertise
  • Teamwork and collaboration
  • Order processing

Languages

English
Full Professional

Accomplishments

  • received certificate for a customer service representative
  • received certificate for accomplishing pos systems

References

References available upon request.

Timeline

task associate

Ulta
09.2024 - 11.2024

Sales Associate\ cashier

Smoke Shop Advisor
03.2024 - Current

Customer Service Representative

Stater Brothers
08.2021 - 01.2024

Keith McCarthy Academy

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Marissa Trueba