Summary
Overview
Work History
Education
Skills
EDUCATIONAL ACCOMPLISHMENTS
Timeline
Generic

MARISSA SANCHEZ MAGANA

San Luis Obispo

Summary

Skilled in residential case management with practical experience handling diverse caseloads, including mental health, substance abuse, and homelessness. Strengths include relationship-building abilities with clients and external outside agencies, managing documentation, effective communication skills, and familiarity with intervention strategies. Previous roles have involved successful collaboration with multidisciplinary teams to enhance client outcomes and streamline service delivery.

Overview

8
8
years of professional experience

Work History

Residential Case Manager

Transitions Mental Health Association
San Luis Obispo
10.2022 - Current
  • Assist residents in all aspects of independent living including the development of social, vocational, and effective life management skills; and assisting residents with proper nutrition, cooking, shopping, budgeting, house cleaning and maintenance, and personal hygiene.
  • Recognize and be available to clients in psychiatric crisis or emotional distress and teach appropriate coping and conflict resolution skills. Provide counseling and emotional support.
  • Facilitate client and/or house meetings, and assume the role of advocate in all aspects of clients’ needs and goals. This may include familiarizing clients with and encouraging the usage of community resources, support systems, services, and opportunities; and assisting clients in building healthy peer and familial support networks.
  • Promote, encourage and maintain trauma-informed practices in all services and activities.
  • Complete program paperwork; this may include individual client files, evaluating and charting client progress, admission/ discharge paperwork, HASLO recertifications, and Medi-cal billing.
  • Act as agency liaison by consulting, collaborating, and communicating with Program Manager, SLO County Mental Health, and other treatment agencies to meet client and program objectives. This may include coordinating referrals and/or providing information to other agencies or treatment programs.

Child Care Provider

Jovie of Burbank
Burbank
08.2021 - 09.2022
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Managed childcare/ housekeeping schedules
  • Assembled interactive projects and activities
  • Developed positive relationships with families by communicating regularly about their child's development.

Private Tutor

08.2018 - 09.2022
  • Tutored children who were primarily struggling with learning how to read, write, understand math strategies, or independently complete their schoolwork.
  • Tutored grades kindergarten students fifth grade, including Special Education students.
  • Created study materials
  • Identified declining areas of performance in accordance to academic standards
  • Created daily work schedules
  • Engaged with parents, and discussed academic improvements, met benchmarks, as well as future academic goals for their children
  • Developed study schedules for parents to implement with their children.

Teacher’s Assistant

Stonehurst Steam Magnet Elementary
Sun Valley
09.2017 - 09.2022
  • Maintained diligent student records
  • Graded assignments, made copies, and prepared teaching materials
  • Assisted in teaching curriculum to various students who struggled in their course work, and modified lesson plans to the student’s understanding and academic rigor (K-5)
  • Tended to students who were finding difficulty in their course work, through tutoring.
  • Tended to students struggling to identify external barriers that were affecting their mental and emotional state
  • Observed and evaluated student academic progress and performance
  • Practiced delegation among students in instances of conflict among students
  • Supported social and emotional learning/development with students

Education

Bachelors - Sociology, Social Welfare and Justice

California State University Northridge
Northridge, CA
07.2025

Skills

  • Multitasking
  • Medi-Cal Billing and Documentation
  • Team collaboration
  • Adaptability
  • Group session facilitation
  • Organizational skills
  • Service referral
  • Mediation
  • Client advocacy
  • Crisis intervention
  • Social services coordination
  • Conflict resolution
  • Community resource navigation
  • Trauma-informed care
  • Multicultural sensitivity
  • Maintaining confidentiality
  • Individualized service planning
  • Problem-solving abilities
  • Community outreach

EDUCATIONAL ACCOMPLISHMENTS

  • Internship at Bert Corona Charter School (August 2018 to June 2021)
  • Small group counseling which included counseling topics such as grief, bullying, anger/aggression, depression, task management, tutoring, attendance, and academic advisement (grades 6th-8th)
  • Filed and completed documentation paperwork in a daily manner. Documentation regarded current mental and emotional state status’, as well as updated notes on individual counseling/mentorship sessions

Timeline

Residential Case Manager

Transitions Mental Health Association
10.2022 - Current

Child Care Provider

Jovie of Burbank
08.2021 - 09.2022

Private Tutor

08.2018 - 09.2022

Teacher’s Assistant

Stonehurst Steam Magnet Elementary
09.2017 - 09.2022

Bachelors - Sociology, Social Welfare and Justice

California State University Northridge

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MARISSA SANCHEZ MAGANA