Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic

Marissa Reinhart

Formosa,ON

Summary

Results-driven retail professional with 9 years of experience in various roles, including supervisory positions in sales and customer service. Proven expertise in cash handling, merchandising, and team supervision, with a strong ability to enhance customer experiences. Skilled in utilizing Microsoft Office Suite and maintaining efficient operations in fast-paced environments. Committed to fostering a collaborative team atmosphere to achieve sales targets and improve service quality.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Packer/Assembler

Palmerston MFG
Palmerston, ON
03.2025 - Current
  • Interpreted detailed oral and written instructions to execute assembly tasks.
  • Ensured quality and quantity standards for assigned work were consistently met.
  • Completed comprehensive reporting functions for all work orders.
  • Adhered strictly to safety rules and procedures throughout operations.
  • Complied with all quality processes and documentation protocols.
  • Utilized hand tools and measuring devices for accurate assembly and packing.
  • Lifted and maneuvered products weighing up to 50 pounds repetitively.
  • Assisted team members in completing similar assembly tasks as needed.

Sales Associate, Keyholder

Pet Valu
Kincardine, ON
04.2024 - 01.2025
  • Greeted and assisted customers to deliver exceptional service consistently.
  • Managed store opening and closing procedures independently, ensuring operational readiness.
  • Processed transactions accurately and securely using POS system.
  • Ensured cleanliness and organization of store merchandise.
  • Prepared merchandise orders, handled banking tasks, and completed necessary paperwork.
  • Performed general maintenance functions, including sweeping and dusting.
  • Assisted in unloading delivery vehicles and stocking items up to 50 lbs.

File Maintenance Clerk

Sobeys
Kincardine, ON
12.2023 - 05.2024
  • Ensured compliance with Food Safety Protocols, Standard Operating Procedures, and Health and Safety regulations.
  • Maintained cleanliness and presentation standards in work area.
  • Demonstrated thorough understanding of corporate policies and procedures.
  • Monitored discontinued items and updated inventory records accordingly.
  • Accurately imported and verified data from file server to POS system.
  • Created and displayed shelf labels and signage in alignment with company standards.
  • Prepared and distributed item reports to relevant departments for informed decision-making.
  • Verified shelf tag accuracy and reconciled price changes to maintain pricing integrity.

Dog Bather, Receptionist

Bath & Biscuit
Durham, ON
06.2023 - 03.2024
  • Lifted up to 50 pounds to assist with grooming tasks.
  • Utilized Barkley HQ software for managing client records and scheduling appointments.
  • Operated phone system to address client inquiries and return messages promptly.
  • Assisted groomer by bathing, blow drying, trimming nails, and cleaning ears of dogs.
  • Maintained sanitation standards between clients to ensure a clean environment.
  • Handled cash register and credit card transactions accurately and efficiently.
  • Possessed knowledge of pet foods and equestrian tack to provide informed recommendations.
  • Maintained cleanliness of bathing area and grooming equipment daily.
  • Monitored dog behavior during grooming to ensure safety and comfort.
  • Kept accurate records of services performed for each dog in system.

Floral Clerk

Sobeys
Kincardine, ON
01.2023 - 06.2023
  • Delivered exceptional customer service to enhance client satisfaction.
  • Executed floral orders with precision and efficiency.
  • Managed stock inventory to maintain optimal levels of supplies.
  • Trained junior staff members to ensure high service standards.
  • Monitored department shrinkage to minimize losses and optimize profits.
  • Handled cash transactions accurately to uphold financial integrity.
  • Prepared floral items diligently for presentation and sale.
  • Maintained workplace cleanliness and safety protocols consistently.

Dog Daycare Attendant

Unleash The Pawsitive
Port Elgin, ON
04.2021 - 12.2022
  • Supervised play groups of up to 20 dogs, enhancing interaction and safety.
  • Performed custodial duties, including cleaning waste and sanitizing high-traffic areas.
  • Delivered exceptional customer service and supported retail sales initiatives.
  • Managed client communications through text, email, and social media platforms.
  • Trained puppies following head trainer's schedule and provided instructional materials.

Cashier, Merchandiser

Shoppers Drug Mart
Fergus, ON
04.2020 - 02.2021
  • Organized backroom product following Backroom Inventory Management (BIMI) processes.
  • Utilized PDT and MMS systems to execute daily operational tasks.
  • Maintained expert knowledge of product inventory, placement, and expiry dates.
  • Ensured store standards met regarding image, trends, and cleanliness.
  • Designed consumer-focused product displays to enhance shopability.
  • Received merchandise in compliance with established receiving policies and procedures.
  • Upheld neat and orderly backroom in accordance with organizational principles.
  • Completed accurate documentation for receiving and returning goods.

Sales Associate

Pet Valu
Fergus, ON
05.2017 - 02.2021
  • Provided exceptional service to customers, enhancing overall shopping experience.
  • Managed store opening and closing procedures to ensure operational efficiency.
  • Processed transactions accurately on POS system, maintaining security and integrity.
  • Maintained store cleanliness and organized products for optimal customer access.
  • Prepared merchandise orders and managed banking paperwork efficiently.
  • Executed general maintenance tasks, including sweeping and dusting, to uphold store standards.
  • Assisted in unloading deliveries of pet food and supplies, handling items up to 50 lbs.
  • Performed additional duties as required to support store operations.

Produce Associate

Walmart
Fergus, ON
05.2015 - 02.2018
  • Sorted and organized produce for optimal freshness and presentation.
  • Monitored inventory levels to ensure adequate stock of products.
  • Operated equipment for washing, cutting, and packaging produce items.
  • Collaborated with team members to maintain a clean work area.
  • Assisted customers in selecting quality produce and answering inquiries.
  • Trained new associates on safety protocols and operational procedures.
  • Conducted quality checks to identify damaged or spoiled items.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Monitored work environment to maintain safety, cleanliness and organization.
  • Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.
  • Lifted heavy boxes of produce when required during stocking activities.
  • Followed established sanitation guidelines when handling food items according to local health codes.
  • Utilized pallet jack to move large quantities of produce from receiving area into storage areas.

Education

Ontario Secondary School Diploma - Arts and Culture Specialist High Skills Major

Centre Wellington District High School
Fergus, ON
06.2017

Skills

  • Customer service
  • Point of sale
  • Cash handling
  • Data entry
  • Inventory management
  • Product merchandising
  • Safety compliance
  • Effective communication
  • Time management
  • Reliable and punctual
  • Problem-solving skills

Languages

English
Native/ Bilingual
French
Elementary

Certification

  • Smart Serve Retail

Affiliations

  • Dog sports such as dock diving and disc
  • Reading novels
  • Walking for charity

References

References available upon request.

Timeline

Packer/Assembler

Palmerston MFG
03.2025 - Current

Sales Associate, Keyholder

Pet Valu
04.2024 - 01.2025

File Maintenance Clerk

Sobeys
12.2023 - 05.2024

Dog Bather, Receptionist

Bath & Biscuit
06.2023 - 03.2024

Floral Clerk

Sobeys
01.2023 - 06.2023

Dog Daycare Attendant

Unleash The Pawsitive
04.2021 - 12.2022

Cashier, Merchandiser

Shoppers Drug Mart
04.2020 - 02.2021

Sales Associate

Pet Valu
05.2017 - 02.2021

Produce Associate

Walmart
05.2015 - 02.2018

Ontario Secondary School Diploma - Arts and Culture Specialist High Skills Major

Centre Wellington District High School

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Marissa Reinhart