Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marissa Radu

Airdrie,AB

Summary

With a strong background in customer service, attention to detail, and a passion, for providing exceptional guest experiences, I bring the skills and professionalism needed to thrive in a high-quality golf environment. My experience in fast-paced, service-oriented roles has equipped me to handle day-to-day operations with efficiency, support team members, and ensure a welcoming atmosphere for all guest and members. I take pride in being dependable, organized, and adaptable - qualities that I believe align well with the standards of a well established golf course.

Overview

21
21
years of professional experience

Work History

Office Administration Substitute Support

Rocky View Schools
12.2024 - Current


  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Quick to learn and adapt to new systems, technology and environments

Administrative Assistant

Destination Cycles Inc.
09.2022 - Current


  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Banking Representative (Various Roles)

TD Canada Trust
09.2004 - 12.2015
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
  • Collaborated with team members to achieve sales targets and improve overall branch performance..
  • Identified opportunities to cross-sell products, resulting in increased revenue for the bank.
  • Facilitated resolution of complex client inquiries, ensuring high level of service and client trust.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Processed transactions accurately, maintaining strict adherence to established procedures and regulations.

Education

High School Diploma -

Assiniboia Composite High School
Assiniboia, SK
06-2004

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Adaptable in fast paced environments
  • Multitasking
  • Critical thinking
  • Organization and time management
  • Active listening

Languages

English

Timeline

Office Administration Substitute Support

Rocky View Schools
12.2024 - Current

Administrative Assistant

Destination Cycles Inc.
09.2022 - Current

Banking Representative (Various Roles)

TD Canada Trust
09.2004 - 12.2015

High School Diploma -

Assiniboia Composite High School

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Marissa Radu