Marissa Pinon
Atwater
Summary
Dedicated professional with strong customer service skills. Experienced in appointment scheduling and office management, committed to enhancing client satisfaction and ensuring efficient front desk operations.
Overview
1
1
year of professional experience
Work History
Receptionist
Premier Collision
Merced
06.2024 - 08.2024
- Greeted clients and visitors upon arrival at the collision repair center.
- Managed incoming phone calls and directed them to appropriate staff members.
- Scheduled appointments for vehicle inspections and repairs efficiently.
- Maintained a clean and organized reception area for client comfort.
- Processed customer inquiries and provided information about services offered.
- Assisted in managing office supplies and inventory levels effectively.
- Collaborated with team members to ensure smooth daily operations.
- Handled administrative tasks, including filing documents and maintaining records.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Babysitter
Family Friend
Merced
12.2023 - 07.2024
- Maintained a safe and clean environment for children.
- Communicated effectively with parents about children's needs.
- Managed daily schedules and routines for consistency.
- Responsibly watched children while parents were out.
- Maintaining a positive attitude while being patient and understanding with the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Monitored children's safety and well-being to prevent accidents and falls.
Education
Merced Scholars Charter
Atwater, CA05-2024
Skills
- Appointment scheduling
- Customer service
- Office management
- Document filing
- Inventory control
- Communication skills
- Time management
- Child safety monitoring
- Positive reinforcement
- Active listening
- Organizational skills
- Document management
- Data inputting
- Multitasking and prioritization
- Typing speed
- Schedule management
- Front desk operations
Timeline
Receptionist
Premier Collision
06.2024 - 08.2024
Babysitter
Family Friend
12.2023 - 07.2024
Merced Scholars Charter