Marissa Patton
Sacramento
Summary
Experienced hospitality professional with a strong background in restaurant and brewery management. Proven ability to lead teams, manage daily operations, and maintain high standards of customer service, cash handling, and administrative efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Product Fulfilment Specialist
Terranova Coffee Company
05.2025 - Current
- Printed labels, packaged boxes, and loaded into outbound containers.
- Skilled at working independently and collaboratively in a team environment.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Demonstrated strong organizational and time management skills while managing multiple projects.
General Manager
Geisthaus Brewing Company
12.2024 - 05.2025
- Built and managed a high-performance team that achieved all key performance indicators
- Maintained admin procedures, including emails, schedule building, cash handling
Assistant General Manager
Pangaea Bier Cafe
10.2018 - 01.2025
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Coordinate assignments for FOH to ensure a smooth process throughout the day.
- Establish standards for personnel performance and customer service. Maintained POS inventory, website and wrote detailed reports at the end of the shift.
- Responsible for counting in/out the cash drawer and set change.
Packaging Fulfillment Specialist
Great Notion Brewing Company
11.2021 - 04.2023
- Packaging and shipping orders to desired destination of customer.
- Use of electric pallet jack and forklift to move product.
Store Manager
Cooper's Coffee House
08.2012 - 01.2020
- Coordinate with the store manager to oversee all aspects of store operations, including inventory management, sales forecasting, staff scheduling, and customer service related issues.
- Manage all daily functions of food/ beverage operations.
Education
American River College
Sacramento01.2018
High School Diploma - undefined
Rosemont High School
Sacramento06.2010
Skills
- Ability to Work Under Pressure
- Customer Service
- Time Management
- Attention to Detail
- Leadership
- Self-Directed
Certification
- Forklift Certified, Terranova Coffee Company
Timeline
Product Fulfilment Specialist
Terranova Coffee Company
05.2025 - Current
General Manager
Geisthaus Brewing Company
12.2024 - 05.2025
Packaging Fulfillment Specialist
Great Notion Brewing Company
11.2021 - 04.2023
Assistant General Manager
Pangaea Bier Cafe
10.2018 - 01.2025
Store Manager
Cooper's Coffee House
08.2012 - 01.2020
High School Diploma - undefined
Rosemont High School
American River College