MARISSA MOSCOVITCH
Richmond Hill
Summary
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Enthusiastic and creative individual with solid understanding of student development and learning styles. Possesses excellent communication and interpersonal skills and connects with individuals from diverse backgrounds. Experienced in developing engaging lesson plans and assessments to measure progress.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Key Holder
Melanie Lyne
03.2019 - Current
- Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies
- Assisted customers with product selection, price checks, returns and exchanges, and special orders
- Executed opening, closing and register functions to meet business requirements
- Assigned employees to specific duties
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly
- Handled escalated customer service issues or concerns, driving pleasant shopping experiences for guests
- Led by example on sales floor, achieving individual sales goals
Key Holder
Spirit Halloween
09.2017 - 11.2018
- Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies
- Assisted customers with product selection, price checks, returns and exchanges, and special orders
- Executed opening, closing and register functions to meet business requirements
- Processed sales transactions quickly and accurately using POS system while maintaining a high level of customer service
- Engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers
- Maintained daily records of sales and deposits, balancing cash register and reconciling discrepancies
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Communicated regularly with management regarding stock levels, employee performance issues, customer feedback
- Instructed staff on how handled difficult and complicated sales
Teaching Assistant
Ross Doan Public School
02.2015 - 06.2015
- Worked with students individually and in small groups, reinforcing skills
- Supported the lead teacher in delivering instruction
- Developed positive relationships with students through individual interactions and recognition of accomplishments
- Assisted teachers in planning and delivering lessons to students, ensuring the curriculum was followed
- Demonstrated strong organizational skills by managing student records, preparing materials for activities, and maintaining classroom supplies
- Helped students develop problem-solving skills
- Taught lessons and concepts under teacher supervision
- Helped to explain assignments and test instructions to boost student comprehension
- Delivered objective and accurate feedback to teacher on pupil achievement and progress
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
Education
BACHELOR OF ARTS (B.A.) - Psychology
Laurentian University
06.2026
Graduate Certificate - Criminal Psychology And Behaviour
Centennial College of Applied Arts And Technology
12-2024
HIGH SCHOOL DIPLOMA -
Alexander Mackenzie High School
06.2017
Skills
- Safety Enforcement
- Train Employees
- Cash Handling
- Judgment and Decision-Making
- Workflow Monitoring
- Active Listening
- Critical Thinking
- Customer Service
- Time Management
- Team building
- Training and mentoring
- Customer service
- First aid and CPR certified
Certification
- Special High Skills Major in Health and Wellness
- Vaughn Fire and Rescue Female Firefighter Camp Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Timeline
Key Holder
Melanie Lyne
03.2019 - Current
Key Holder
Spirit Halloween
09.2017 - 11.2018
Teaching Assistant
Ross Doan Public School
02.2015 - 06.2015
Graduate Certificate - Criminal Psychology And Behaviour
Centennial College of Applied Arts And Technology
HIGH SCHOOL DIPLOMA -
Alexander Mackenzie High School
- Special High Skills Major in Health and Wellness
- Vaughn Fire and Rescue Female Firefighter Camp Certification
- First Aid/CPR Certified
BACHELOR OF ARTS (B.A.) - Psychology
Laurentian University
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