Marissa Moreno
Sacramento
Summary
Motivated and customer-focused individual seeking an entry level customer service position to utilize strong communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Citi Trends
Sacramento, CA, USA
11.2021 - Current
- Accurately created layaway accounts
- Built and maintained strong relationships with regular customers
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Processed cash, credit, and debit card transactions accurately and efficiently
Fulfillment Associate
Amazon
Sacramento, CA, USA
06.2022 - 09.2023
- Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
- Maintained a clean and organized work area to promote safety and productivity
- Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
Education
High school diploma or GED -
Elwood J. Keema High School
Sacramento, CA06.2020
Skills
- Warehouse Experience
- Order Picking
- Packaging
- Communication Skills
- Cash Handling
- Retail Sales
Timeline
Fulfillment Associate
Amazon
06.2022 - 09.2023
Sales Associate
Citi Trends
11.2021 - Current
High school diploma or GED -
Elwood J. Keema High School