Marissa Michel

• Managed a team of 50 employees
• Served as the facility Safety Champion for 2 years
• Internal SQF Auditor certification
• Environmental Monitoring Seek and Destroy certification
• Food Science for the Non Food Scientists certification
• Maintained detailed records of all sanitation activities for billing, cost savings, and tracking purposes
• Maintained professional, organized, and safe environment for employees.
• Resolved staff member conflicts, actively listening to concerns
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  
• Controlled costs to keep business operating within budget and increase profits.
• Improved safety procedures to create safe working conditions for workers.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Established team priorities, maintained schedules and monitored performance.
• Recruited, interviewed and hired employees and implemented an onboarding program
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Created training trackers
• Created presentations on department performance
• Collaborated with cross-functional teams to develop innovative solutions.
• Tracked trends and suggested enhancements to both challenge and refine the teams performance to meet department KPI's
• Manage development, implementation and execution of Cleaning and Sanitation Program, including master sanitation schedule, equipment, chemical, pre-ops, and related records
• Oversee the Pest Control Program and manage relationship with Pest Control supplier
• Oversee inventory management and training related to Sanitation Chemicals; including ordering, organizing, labeling, and disposition
• Maintained exceptional SQF audit scores
• Coach, train, and developed supervisors, leads, and associates into strong employees
• Proficient with conducting Root Cause Analysis and Corrective Action Preventative Action investigations
• Worked with case washers, combination scales, sprinters, table top baggers, automatic piston fillers, assembly machines, etc.
• Created recognition programs
• Follow the facility GMPs and help enforce them throughout the facility
• Support the efforts of the company to maintain our food safety system (SQF) and quality programs
• As necessary, resolve personnel problems by investigating issues, identifying solutions, and recommending action while treating employees with respect through the process
• Oversee training program for Sanitation Supervisor(s) and/or Sanitation Leads; maintain training records for sanitation supervisors, leads, and associates
• Developed communication of weekly Sanitation KPIs (labor efficiency and sanitation compliance) to department manager and ensures relevant KPIs are being appropriately communicated to supervisors leads, and hourlies
  
• Develop and oversee all Sanitation Standard Operating Procedures (SSOPs)
• Responsible for executing the Sanitation Programs through leading core Sanitation functions including waste management, master sanitation schedule, chemical control, inventory, and vendor management
• Ensures all sanitation employees are employing appropriate personal protective equipment and are operating safely
• Ensure all necessary documentation for Sanitation and incident reporting is accurate
• Develop and maintain strong working relationships with plant manager and Home Chef leadership, across other departments (production, warehouse, maintenance, HR, and procurement), and within the FSQA team

• Receiving
• Daily GMP audits
• Calibration of Paw kits, thermometers, meters and ovens
• Pre-op Rooms (food contact and non-food contact surfaces with USDA)
• Weight/band sealing verifications
• Label control
• Perform hourly metal detector checks on Ohlson’s and X-ray machines
• Water activity validations
• Data entry
• Sensory evaluations
• Customer complaints investigation
• Monitor protein thawing
• ATP testing
• Investigate foreign objects reports
• Monitor facility's inedible waste
• Swab testing
• Perform monthly glass audits
• Sample preparations

• QA Experience with Produce
• Member of Safety Committee
• Basic computer operation skills
• Trained QA associates and leads on the food safety principles and how to fill out the QA
sheets
• Reviewed QA sheets to ensure the necessary checks such as portioning, meal bagging
and boxing are being completed thoroughly and correctly.
• Performed final verification of portioning and sign-off on portioning line prior to starting
production
• Conducted hourly visual inspections of portioned ingredients for accuracy
• Train, coach and empower QA Associates, coordinate team involvement, and implement
process improvements to increase quality.
• Execute and coordinate employee training to ensure that all procedures are being
followed and meet all quality and safety requirements
• Lead quality program to achieve and maintain an error rate • Partner with production, procurement, and warehouse to assure the quality of the final
meal kit product from the time of ingredient receipt until the customer receives the
product.
• Investigated quality complaints/issues and developed written corrective actions
• Conducted routine environmental swabbing for indicator organisms and pathogens with
a follow up on corrective actions
• Ability to understand and operate basic product testing equipment
• Entrepreneurial attitude towards continuous improvements to food safety culture
• Complete daily observations for GMP, sanitation effectiveness, temperature control, and
sanitary operating conditions and improve overall metrics associated with the
requirements
• Visually inspected meat for quality (e.g. freezer burn, discoloration, broken seals)
• Implemented strategies to improve quality/production
• Internal audit certified
• Member of safety committee

• House cleaning
• Prepared meals daily
• Did laundry as needed
• Grocery shopping
• Ensured patient took all medications that were prescribed
• Collected and maintained careful records of rental payments and payment dates
• Scheduled and accompanied clients to medical appointments.