Marissa McFadden
Kingston,ON
Summary
Proven track record in enhancing consumer satisfaction and streamlining operations. Motivated and outgoing, prepared in roles requiring adaptability and strong organizational skills. Maximum efficiency, demonstrating exceptional time management and customer service. Trained in computer software, with a focus on achieving tangible results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate Cashier
Staples Canada
08.2018 - 09.2019
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the warehouse area.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Increased customer satisfaction by providing store cleanliness, exceptional service and addressing shopper inquiries.
Literacy Tutor
Limestone District School Board
04.2017 - 06.2017
- Assessed reading comprehension and vocabulary of students in grade 9 in preparation of the upcoming OSSLT.
- Kept detailed records of student progress and attendance.
- Reviewed and tailored reading material, as well as practice tests to enhance spelling, and writing abilities.
Summer Camp Counsellor
Boys and Girls Club of Canada
06.2014 - 08.2016
- Cared for children ages 4-12 varying in interest, skill, and developmental levels.
- Ensured safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Planned, and led structured activities, demonstrating strong leadership skills and collaborating with team members to enforce camp values.
Retail Sales Associate Cashier
Bath & Body Works
12.2015 - 06.2016
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
Education
Associate of Science - Electrical Engineering Technician
St.Lawrence College
Kingston, ON04.2026
Bachelor of Science - Teacher Education Stream
Trent University
Peterborough, ONHigh School Diploma -
QECVI
Kingston, ON06.2016
Skills
Customer Service
Computer Software
Staff Development
Time Management
Organization
Languages
English
Native or Bilingual
French
Professional Working
Certification
Outlook on the Web Essential Training
Word Essential Training (Microsoft 365)
Learning Excel Online (Microsoft 365)
Timeline
Retail Sales Associate Cashier
Staples Canada
08.2018 - 09.2019
Literacy Tutor
Limestone District School Board
04.2017 - 06.2017
Retail Sales Associate Cashier
Bath & Body Works
12.2015 - 06.2016
Summer Camp Counsellor
Boys and Girls Club of Canada
06.2014 - 08.2016
Outlook on the Web Essential Training
Word Essential Training (Microsoft 365)
Learning Excel Online (Microsoft 365)
Associate of Science - Electrical Engineering Technician
St.Lawrence College
Bachelor of Science - Teacher Education Stream
Trent University
High School Diploma -
QECVI
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