MARISSA MANN
Ventura
Summary
Recent graduate and Medical Assistant with front desk experience, medical knowledge, and HIPAA compliance. Seeking a back-office position to provide excellent patient care and support medical office operations with strong communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Crowne Plaza
Ventura
2017.07 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Server
Outback Steakhouse
Ventura
2022.04 - 2023.07
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
Foothill Technology High School
Ventura, CAMedical Assistant Program - anatomy, physiology, medical law & ethics
Ventura Adult Education (VACE)
Ventura, CASkills
- Medical Terminology
- HIPPA and OSHA Compliance
- Vital Signs
- Charting
- Appointment Scheduling
- Anatomy and Physiology
- Intermediate Italian/ Spanish
- Microsoft Word, Keyboarding, Outlook
- Sterilization
- Suture Assistantce
Certification
- Certified Medical Assistant (CMA)
- CPR & First Aid Certified
Timeline
Server
Outback Steakhouse
2022.04 - 2023.07
Front Desk Receptionist
Crowne Plaza
2017.07 - Current
High School Diploma -
Foothill Technology High School
Medical Assistant Program - anatomy, physiology, medical law & ethics
Ventura Adult Education (VACE)