Marissa MacIntosh
Kitchener,ON
Summary
High-performing Chef offering 11+ years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.
Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with nearly all cuisines, sourcing ingredients, controlling budgets and boosting restaurant profiles.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Executive Chef
Levy Canada
07.2023 - Current
- Oversee concessions, restaurant, luxury suites, and catering.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
- Streamlined kitchen operations with effective inventory management and cost controls.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
- Collaborated with front-of-house staff to ensure seamless dining experiences for guests.
- Maximized profitability by effectively managing food costs through portion control and minimizing waste.
- Expanded catering services through strategic marketing efforts, increasing event bookings and revenue streams.
- Collaborated with other Executive Chefs within the company network to share best practices and develop new menu items that showcased each property''s unique offerings.
- Modernized work processes to reduce guest wait times and boost daily output.
Head Chef
La Reina
04.2023 - 07.2023
- Train and manage kitchen staff as well as supervise and coordinate all culinary activities
- Estimate food consumption and purchase accordingly
- Standardize production recipes and ensure consistent quality
- Establish presentation and technique
- Plan and price menus
- Assisting with the coordination of social media
- Ensure proper kitchen equipment operation and maintenance
- Ensure proper safety and sanitation in the kitchen
- Responsible for hiring, discipline, and performance reviews
- Inputting all invoices in back of house POS system
- Updating inventory prices
- Devise and cost out specials
- Schedule all back of house employees (roughly 20-25 staff)
- Maintain times and payroll records
- Attend manager meetings
- Call board while also maintaining a steady flow and working with my team.
Sous Chef
Kitchener Auditorium
01.2023 - 04.2023
- Work and manage concession kitchens and cooking for multiple suites orders
- Ensuring food exceeds expectations for customers
- Manage and train staff, delegating tasks to team members and ensuring performance meets company standards
- Working in high-end restaurant, on line and expediting orders
- Completing catering orders from small to large upscaled events
- Lead and inspire the kitchen team, including motivating, training, scheduling, and performance management
- Ensuring health and safety standards are met
- Completing inventory and ordering product.
Sous Chef
Dana Hospitality
11.2022 - 04.2023
- Determine food inventory needs, stocking and ordering
- Food costing new menu items
- Monitor kitchen social media, bringing in new customers
- Create week-by-week new menu's and features, utilizing ingredients on hand to save on food costs
- Food costing menu items to ensure maximum profitability
- From scratch cooking and baking all products
- Ensuring kitchen meets sanitary and food safety guidelines
- Manage and supervise the assigned kitchen team, delegating tasks and responsibilities effectively
- Preparing food for catered parties, ranging from small to large scale events
- Lead and inspire the kitchen team, including motivating, training, scheduling, and performance management.
Sous Chef
Taco Farm
08.2022 - 12.2022
- Determine food inventory needs, stocking and ordering
- Create new menu items, weekly features, and recipes ensuring quality and low food costs
- Ensuring kitchen meets sanitary and food safety guidelines
- Hiring and interviewing new employees
- Manage and supervise the assigned kitchen team, delegating tasks and responsibilities effectively
- Lead and inspire the kitchen team, including motivating, training, scheduling, and performance management.
Cook/Apprentice Cook
University of Waterloo
01.2016 - 07.2022
- Catering experience in a high volume setting
- Weddings, Christmas parties, convocation, formal plated events, boxed quarantine meals, & buffets
- Back of house meal prep and dish preparation in large volume cafeteria style kitchen
- Knowledge in smoking products
- UW smokes all their own brisket, pulled pork and bacon
- Worked in bakery setting
- Knowledge in most baked goods
- Experience working on a line in UW's 'club' kitchen
- Lead, supervised and trained team members throughout services.
Crew Member
McDonald's
09.2015 - 03.2016
- Greeting customers
- Recommending food items
- Collecting payments
- Promoting special deals
- Operating various tools and equipment to prepare food, maintaining cleanliness, and ensuring quality control
- Working drive-thru.
Food Service Worker
Tim Hortons
02.2012 - 10.2014
- Greeted and served customers
- Meal preparation
- Cashier
- Drive thru
- Janitorial services
- Assisted with baking in back of house.
Kitchen Help/Waitress
Tammy's Catering
04.2006 - 11.2012
- Cleaned and prepped vegetables, fruit and cheese
- Unloaded produce, prepared, heated and finished food items
- Decorated party trays, took customers' orders, set-up dining rooms, and cleaned kitchen
- Served customers at counters or buffet tables, made sandwiches, assisted baker and all other tasks assigned by head chef.
Education
AEC / DEP or Skilled Trade Certificate - Culinary Arts
Conestoga College
Waterloo, ON09.2021
Skills
- Highly motivated, hard working with good listening skills Team player, friendly, respectful and reliable Organized with good time management skills
- BOH Operations
- Food Spoilage Prevention
- Forecasting and Planning
- Safe Food Handling
- Ingredients Selection
- Food Plating and Presentation
- Restaurant Operations
- Banquets and Catering
- Staff Management
Certification
Red seal cook, 03/01/22, Present, Red seal cook certificate completed with Ontario college of Trades Apprenticeship program, Trained in nutritional and dietary aide, Trained in culinary management, Trained in international foods, Menu planning and food costing, Baking training included
Additional Information
- VOLUNTEER EXPERIENCE College Avenue Secondary School, Woodstock, Ontario February - June 2013 C.A.S.S Chef Assistant
- Assisted in serving hot lunch programs
- Made and prepped food, served dishes to customers
- Washed dishes
Personal Details
AEC / DEP or Skilled Trade Certificate, 9
Personal Information
Title: Red Seal Cook
Languages
English
Native or Bilingual
French
Limited Working
References
References available upon request.
Timeline
Executive Chef
Levy Canada
07.2023 - Current
Head Chef
La Reina
04.2023 - 07.2023
Sous Chef
Kitchener Auditorium
01.2023 - 04.2023
Sous Chef
Dana Hospitality
11.2022 - 04.2023
Sous Chef
Taco Farm
08.2022 - 12.2022
Cook/Apprentice Cook
University of Waterloo
01.2016 - 07.2022
Crew Member
McDonald's
09.2015 - 03.2016
Food Service Worker
Tim Hortons
02.2012 - 10.2014
Kitchen Help/Waitress
Tammy's Catering
04.2006 - 11.2012
AEC / DEP or Skilled Trade Certificate - Culinary Arts
Conestoga College
Similar Profiles
Joel David TimotheusJoel David Timotheus
Food Supervisor , Prep Chef at Levy CanadaFood Supervisor , Prep Chef at Levy Canada
Portia Shirley-RobinsonPortia Shirley-Robinson
Restaurant Associate at Levy CanadaRestaurant Associate at Levy Canada
Aksh PatelAksh Patel
Premium Server at Levy CanadaPremium Server at Levy Canada