Marissa Jobe

I am forwarding my resume for your review and consideration for the Customer Service Agent position. I have about 14 years of experience in customer service, and I am familiar with working in a very fast-paced, client-based environment and dealing with competing priorities and high-volume deadline demands. I have acquired excellent keyboarding skills and I am able to enter data quickly and accurately. I can provide high quality, proactive customer service, handling requests and complaints dealing with a variety of client emotions in a timely, accurate manner. Over the years, my work experience has allowed me to develop excellent interpersonal and communication skills which have enabled me to really enjoy collaborating with people, and pride myself on being able to interact efficiently and professionally with customers, co-workers, and supervisors. I am an astute worker, professional and capable of operating according to proper procedures both independently and with minimal supervision. My work experience has also allowed me to gain the necessary knowledge to develop excellent organizational and time management skills. This has taught me to be very meticulous, able to multi-task and deal with completing priority deadlines in a proficient and diplomatic manner. As in any business, I recognize the need for confidentiality and discretion, especially in a corporate environment. As a resolute and flexible collaborator, I am also very initiative-taking and work well independently. Please feel free to contact me at the telephone number or email address listed above. I look forward to meeting with you, to further discuss my qualifications for this position. Thank you for your time and consideration. Sincerely, Marissa Jobe