Marissa Gonzalez
Manteca
Summary
Nutrition services professional well-prepared for roles involving dietary planning and meal service. Brings valuable experience in maintaining nutritional standards and contributing to health-focused initiatives. Known for strong team collaboration and reliability, adapting easily to changing needs. Skilled in food safety protocols and client communication. Results-driven and detail-oriented professional with experience in warehouse operations, shift supervision, and customer service. Demonstrated expertise in material handling, multitasking, and organizational skills. Known for effective communication and maintaining a professional demeanor. Proven track record of ensuring successful shift operations and resolving customer complaints promptly.
Overview
8
8
years of professional experience
Work History
Nutrition Services Assistant
Manteca Unified School District
10.2024 - Current
- Preparation of meals according to the menu
- Serving meals to students and staff
- Keeping track of food inventory and notifying supervisors when supplies are low
- Maintaining clean and safe kitchen and dining areas
- Ensuring food storage and preparation areas meet health and safety standards
- Operating kitchen appliances such as ovens, stoves, and grills
- Assisting in the setup and cleanup of dining areas
- Providing exceptional customer service to students, staff, and visitors
Warehouse Associate
Amazon
10.2022 - Current
- Sorted and organized merchandise in preparation for shipment.
- Moved products and equipment to appropriate locations to maintain workspace cleanliness.
- Inspected products for defects and damages and reported discarded items to supervisors.
- Processed returns promptly according to established procedures.
- Sorted and placed materials or items on racks and shelves according to organizational standards.
- Loaded and unloaded trucks with heavy materials following safety protocols.
Shift Supervisor
Wendy's
09.2020 - Current
- Demonstrated ability to manage a team of employees and ensure successful shift operations.
- Managed inventory levels and minimized loss, following company systems and guidelines.
- Supervised food production and preparation, promoting consistency with established recipes and procedures.
- Maintained clean and secure operating environment, driving safety and well-being of employees on shift.
- Resolved customer complaints promptly and professionally.
- Enforced safety and sanitation regulations.
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
Customer Service Representative
Advanced center of technology
08.2017 - 11.2019
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Utilized problem-solving techniques to identify solutions for complex customer inquiries.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
- Maintained an updated knowledge base of current products, services, pricing, promotions.
- Updated and maintained database with accurate customer information and timely data entry.
Education
High School Diploma -
Lathrop high School
Lathrop, Ca05.2011
Skills
- Multitasking Abilities
- Material Handling
- Organizational Skills
- Attention to Detail
- Professional Demeanor
- Effective Communication
- Operations Support
- Sanitation procedures
- Food preparation
- Cooking techniques
- Label reading
- Menu development
LANGUAGES
Spanish Bilingual
Timeline
Nutrition Services Assistant
Manteca Unified School District
10.2024 - Current
Warehouse Associate
Amazon
10.2022 - Current
Shift Supervisor
Wendy's
09.2020 - Current
Customer Service Representative
Advanced center of technology
08.2017 - 11.2019
High School Diploma -
Lathrop high School
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