Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Ellis

Saskatoon,SK

Summary

Dynamic professional with a proven track record at Aritzia, excelling in business development and customer relationship management. Successfully led teams to enhance service delivery and operational efficiency, fostering a culture of continuous improvement. Adept at problem resolution, I implemented strategic initiatives that significantly improved store performance and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Floor Manager

Aritzia
10.2016 - Current
  • Oversaw daily store operations, ensuring adherence to company standards and policies.
  • Trained and mentored team members on product knowledge and customer service excellence.
  • Fostered culture of teamwork and cooperation, leading to more harmonious work environment.
  • Led by example, demonstrating strong work ethic and commitment to excellence.
  • Collaborated with management to develop strategic initiatives for improved store performance.
  • Implemented visual merchandising standards, enhancing overall customer shopping experience.

Owner

Cocoa Food Inc.
05.2015 - 09.2017
  • Led daily operations ensuring high service standards in the newly developing food truck market.
  • Managed inventory control systems to optimize stock levels and reduce waste effectively.
  • Maintained positive relationships with local community and government officials.
  • Developed unique events and special promotions to drive sales.

Regional Manager

American Apparel
01.2008 - 06.2014
  • Led regional operations, ensuring alignment with corporate objectives and local market needs.
  • Developed and implemented strategic plans to enhance service delivery across multiple locations.
  • Oversaw budget management, optimizing resources to drive operational efficiency and profitability.
  • Mentored and trained regional teams, fostering a culture of continuous improvement and high performance.
  • Established and maintained operational standards for multiple locations throughout USA and Canada

Education

Bachelor of Arts - Political Science

University of Saskatchewan
Saskatoon, None
06-2018

Skills

  • Positive attitude
  • Business development
  • Problem resolution
  • Customer relationship management

Timeline

Floor Manager

Aritzia
10.2016 - Current

Owner

Cocoa Food Inc.
05.2015 - 09.2017

Regional Manager

American Apparel
01.2008 - 06.2014

Bachelor of Arts - Political Science

University of Saskatchewan

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Marissa Ellis