Marissa Dubosq
Kapuskasing,ON
Summary
Detail-oriented Key Holder skilled in cash handling, team collaboration, and customer service. Committed to enhancing operational efficiency and training staff to deliver exceptional service. Proactive Key Holder with experience in managing store operations and training new staff. Known for strong attention to detail and operational efficiency, contributing to a positive customer experience and effective team dynamics.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Key Holder
Wearhouse one
Kapuskasing, Ontario
05.2023 - Current
- Opened and closed store following established procedures and security protocols.
- Managed cash register, processed transactions, and balanced cash drawers daily.
- Assisted customers with product selection and provided exceptional service at all times.
- Trained new staff on operational procedures and customer service standards effectively.
- Maintained store cleanliness and organized merchandise displays to enhance shopping experience.
- Conducted inventory checks and restocked shelves to ensure product availability.
- Collaborated with management to implement visual merchandising strategies in the store.
- Monitored sales floor activities to ensure compliance with company policies and procedures.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Supervised bank deposits and security procedures to support store opening and closing.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Cashier
Hart
Kapuskasing, Ontario
07.2021 - 10.2022
- Processed customer transactions using point-of-sale system efficiently.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Handled cash, credit, and check payments accurately during transactions.
- Restocked merchandise on shelves to ensure product availability for customers.
- Collaborated with team members to enhance customer service experience.
Education
High School Diploma -
Kapuskasing District High School
Kapuskasing, ON06-2025
Algonquin College
Ottawa, OntarioSkills
- Customer service
- Cash handling
- Team collaboration
- Inventory management
- Visual merchandising
- Employee training
- Sales coaching
- Store maintenance
- Cash handling accuracy
- Workplace safety
- Loss prevention
- Training and mentoring
- Bank deposits
- Team member development
- Customer service management
Certification
- G driver
- First aid and CPR Level C
Languages
English
Professional
French
Professional
References
References available upon request.
Timeline
Key Holder
Wearhouse one
05.2023 - Current
Cashier
Hart
07.2021 - 10.2022
High School Diploma -
Kapuskasing District High School
Algonquin College