Hi, I’m
Marissa Dehoop
Victoria,BC
Summary
Administrative Assistant at Neuralive Counselling & Neurofeedback, providing comprehensive operational support across billing, inventory management, and reporting. Responsibilities also include supporting the Neurofeedback Community Clinic, ensuring smooth coordination, accurate documentation, and a welcoming, organized client experience.
Overview
10
years of professional experience
10
years of post-secondary education
Work History
NeurAlive Counselling & NeurofeedbackLangford, BC
Administrative Assistant/ Office Assistant
03.2026 - Current
Job overview
- Administered neurofeedback sessions to clients, utilizing advanced equipment for optimal brain function improvement.
- Streamlined administrative processes to improve efficiency and reduce response times.
- Managed office supplies inventory, optimizing procurement processes for cost savings.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Processed and coded billing information for timely invoicing.
Save-On-Foods
Ecommerce Clerk
05.2024 - 03.2025
Job overview
- Maintained filing system and organized customer documents for easy retrieval of information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Country Grocer
Cashier
05.2021 - 08.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Carinsmore Carehome/Cowichan District Hospital
Youth Volunteer
09.2016 - 03.2020
Job overview
- Fostered sense of belonging and support by mentoring new volunteers.
- Maintained confidentiality of seniors and medical conditions or issues.
- Engaged in activities for seniors and provided memorable experiences for seniors.
- Helped serve drinks and food to seniors in a timely manner.
Sathian Thai Food
Waitress
09.2018 - 01.2019
Job overview
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Used cash registers and credit card machines to cash out customers.
Education
University of VictoriaVictoria, BC
Bachelor of Arts from Psychology
09.2021 - 05.2026
University Overview
- Completed Coursework: Elementary Computing, 2020
- Completed Coursework: Statistical Methods, 2022-2023
- Completed Coursework: Consumer Psychology, 2023
- Completed Coursework: Organizational Psychology, 2024
University Of VictoriaVictoia, BC
Certificate from Transformative Climate Action Certificate
09.2024 - 05.2025
University Overview
- Completed Coursework: Transformation in complex systems, 2024
- Completed Coursework: Indigenous Governance in Canada, 2025
- Completed Coursework: Organizing for Transformative Change, 2025
Frances Kelsey SecondaryMill Bay, BC
High School Diploma
09.2015 - 06.2020
Skills
- Cash handling
- Customer service
- Problem-solving
- Adaptability and flexibility
- Teamwork and collaboration
- Time management
- Multitasking
- Telephone Ettiquete
Timeline
Administrative Assistant/ Office Assistant
NeurAlive Counselling & Neurofeedback
03.2026 - Current
University Of Victoria
Certificate from Transformative Climate Action Certificate
09.2024 - 05.2025
Ecommerce Clerk
Save-On-Foods
05.2024 - 03.2025
University of Victoria
Bachelor of Arts from Psychology
09.2021 - 05.2026
Cashier
Country Grocer
05.2021 - 08.2023
Waitress
Sathian Thai Food
09.2018 - 01.2019
Youth Volunteer
Carinsmore Carehome/Cowichan District Hospital
09.2016 - 03.2020
Frances Kelsey Secondary
High School Diploma
09.2015 - 06.2020