Marissa Cardona
Los Angeles
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise. Highly organized, proactive and punctual. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Cashier /Hostess
La Guelagetza
Los Angeles
10.2014 - 05.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Interacted with customers, operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Inspected items for damage and obtained replacements for customers.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Waitress
La Guelagetza
Los Angeles
04.2018 - 05.2019
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Set up dining room to meet hospitality and service standards.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Office Assistant
Mike Diamond Services
Los Angeles
08.2017 - 02.2018
- Managed office paperwork, including scanning documents and routing business correspondence.
- Maintained business records by updating customer information.
- Dispersed incoming mail to correct recipients throughout office.
- Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
- Coordinated schedules with various construction departments in plumbing works for new and existing buildings.
- Performed clerical duties at city hall, including copying, scanning, faxing and data entry, scheduled appointments.
Package Handler
UPS
Los Angeles
10.2016 - 01.2017
- Assisted in seasonal loading delivery trucks with prepared packages.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Arranged items on pallets according to size and weight.
- Marked and labeled containers with accurate shipping information to prevent delays.
Education
High School Diploma -
University High School
Los Angeles06.2010
Certificate of Completion - Barbering
Los Angeles Trade Technical College
Los Angeles, CA06.2021
Skills
- POS systems
- Microsoft Word / Excel
- Payment processing
- Cash counting machine operations
- Security monitoring
- Customer assistance
- Office management
- File management
- Problem-solving abilities
Timeline
Waitress
La Guelagetza
04.2018 - 05.2019
Office Assistant
Mike Diamond Services
08.2017 - 02.2018
Package Handler
UPS
10.2016 - 01.2017
Cashier /Hostess
La Guelagetza
10.2014 - 05.2021
High School Diploma -
University High School
Certificate of Completion - Barbering
Los Angeles Trade Technical College