Marissa Blake
Toronto,ON
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills. Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Advisor
- Built and maintained relationships with clients to provide ongoing support
- Planned, developed, and implemented strategies to convey information with key decision makers
- Promoted customer loyalty programs to increase customer retention and repeat purchases
- Monitored student progress to drive successful academic outcomes
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations
- Produced detailed reports outlining key issues and proposed solutions
- Gathered and analyzed customer feedback to inform product and service improvements
- Anticipated responses and prepared clear and articulate answers
Volunteer
Respecting Rights Arch Disability Law Center
Toronto, Ontario
01.2021 - Current
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Gathered opinions and support from grass-roots supporters to solidify group position.
- Coordinated with different service providers to meet clients' individual needs.
- Represented organization positively and professionally while providing community with much-needed services.
- Strong communication and organization skills.
- Punctual and team player
Feedback and Quality Consultant
CAMH Centre For Addiction And Mental Health (CAMH)
Toronto, Ontario
- Analyzed data to identify root causes of problems and recommend corrective actions
- Monitored product standards and quality-control programs
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
- Provided technical support for troubleshooting analytics and reporting issues
Education
High School Diploma -
St Ignatius of Loyola
Oakville, ON06.2013
Skills
- Good listener
- Always asking questions
- Organized
- Computer literate
- Good communication skills
- Team player
Good communication skills
Team player
- Public Speaking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
Volunteer
Respecting Rights Arch Disability Law Center
01.2021 - Current
Advisor
Feedback and Quality Consultant
CAMH Centre For Addiction And Mental Health (CAMH)
High School Diploma -
St Ignatius of Loyola
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