Marissa Bible
Glendora
Summary
Proven leader and adept customer service specialist, recognized for enhancing customer satisfaction and workplace safety at all my jobs. Expert in cash handling and maintaining high service standards, with a keen eye for detail and a record of streamlining drive-through operations.
Overview
3
3
years of professional experience
Work History
Shift Leader
Papa John's Pizza
02.2024 - Current
- Efficiently managed daily operations, often working independently
- Successfully handled and coordinated large orders, ensuring accuracy and timely delivery.
- Proficiently operated the POS system, managing transactions, resolving discrepancies, and training team members.
- Maintained accurate inventory records and facilitated reordering to prevent shortages and excess.
Team Member
The Poke Co. & Wings
10.2022 - 12.2023
- Thrived in a fast-paced environment, handling a high volume of orders with accuracy and speed.
- Responsible for frying food items, maintaining quality, and adhering to safety standards.
- Managed beverage stations efficiently during busy periods, maintaining a high level of service.
- Recognized for providing an excellent customer experience and contributing to a positive restaurant
atmosphere.
Doughnut Specialist
Krispy Kreme
05.2022 - 09.2022
- Managed high-volume drive-through orders with a focus on accuracy and speed.
- Successfully balanced cash registers and maintained financial accuracy.
- Maintained a positive and approachable demeanor, contributing to a welcoming customer experience
Shift Leader
SUBWAY®Restaurants
11.2021 - 05.2022
- Trained new employees in job duties, safety procedures, and company policies
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders, and complaints promptly.
- Managed inventory, monitored stock levels, and minimized waste through efficient ordering.
Education
Paralegal
Mt. San Antonio College
Walnut, CA06.2026
High School Diploma -
South Hills High School
West Covina, CA06.2024
Skills
- Customer Service
- Cash Handling
- Production Scheduling
- POS System Operation
- Sales expertise
Timeline
Shift Leader
Papa John's Pizza
02.2024 - Current
Team Member
The Poke Co. & Wings
10.2022 - 12.2023
Doughnut Specialist
Krispy Kreme
05.2022 - 09.2022
Shift Leader
SUBWAY®Restaurants
11.2021 - 05.2022
Paralegal
Mt. San Antonio College
High School Diploma -
South Hills High School
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