Marissa Allmacher
Clovis
Summary
Dedicated and versatile professional with a strong background in management, customer service, and hands-on, labor-intensive roles. Proven ability to lead teams, streamline operations, and deliver outstanding customer experiences across diverse environments. Skilled in overseeing daily operations, enhancing efficiency, and fostering a positive, productive work culture. Eager to contribute to a dynamic organization where I can leverage my broad skill set and strong work ethic to support continued success.
Overview
6
6
years of professional experience
Work History
Stable Hand
Judy Kelly
09.2024 - Current
- Maintained clean stables for optimal horse health and safety standards.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
- Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their well-being.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.
Server/Bartender
Sally Gravat
06.2024 - 09.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Customer Service Manager
Chris Long
10.2019 - 10.2023
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
Server
Paska Gjocj
02.2021 - 05.2023
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Bachelor of Science - Business
Oakland Universiy
Auburn Hills, MI05-2026
High School Diploma -
Walled Lake Northern
Commerce, MI05-2020
Skills
- Time management
- Decision-making
- Team leadership
- Customer service
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Goal setting
- Work prioritization
Timeline
Stable Hand
Judy Kelly
09.2024 - Current
Server/Bartender
Sally Gravat
06.2024 - 09.2025
Server
Paska Gjocj
02.2021 - 05.2023
Customer Service Manager
Chris Long
10.2019 - 10.2023
Bachelor of Science - Business
Oakland Universiy
High School Diploma -
Walled Lake Northern
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