Marisol Solis

Serves as a liaison between the healthcare organization and the community to promote, educate, and enroll our underserved population.

Assists with the application process and follow-ups for Medi-Cal, Covered California, Family Pact, CHDP, and sliding fee programs.

Outreach to surrounding communities to promote health and dental services.

Greeting and checking in patients, ensuring a positive and welcoming experience in person and via phone.

Managed patient check-ins and check-outs, scheduling, answered multiple incoming calls and handling patient inquiries with professionalism and compassion.

Collecting and processing payments, including co-pays and outstanding balances, using accurate cash handling.

Coordinated patients' treatment and copays to ensure accurate fees.

Maintained accurate patient records, ensuring confidentiality and compliance with HIPAA regulations.

Greeting patients, ensuring a positive attitude and welcoming experience.

Managing all check-ins and check-outs, scheduling appointments, and handling patient inquiries with professionalism and compassion.

Answering multiple phone lines with professionalism.

Collecting all co-payments and finalizing the end of the batch for all payments.