Dynamic professional with a proven track record in customer service and conflict resolution, demonstrated at ASUCD Coffee House and other notable organizations. Skilled in active listening and data entry, fluent in Spanish and Portuguese. Excelled in enhancing customer loyalty and operational efficiency, contributing to significant sales growth. Expert at fostering inclusive environments and improving team performance.
Encouraging team lead and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.